At a Glance
- Tasks: Be the first and last impression for guests at a luxury hotel.
- Company: Join the prestigious Maybourne Hotel Group in West London.
- Benefits: Enjoy competitive pay, health support, and generous holiday allowances.
- Other info: Opportunities for career growth and exciting social events.
- Why this job: Create memorable experiences in a vibrant, welcoming environment.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 18000 - 20000 £ per year.
To arrive at The Connaught is to belong. It is an atmosphere. An energy. A knowing nod, and a quiet welcome home.
As our new Receptionist, you will be the first quiet welcome and the last lasting impression to our guests. You will not be working just at any front desk but in the living room of Mayfair! where cultured Londoners and discerning voyagers gather, and where every detail--your tone, your timing, your care will become part of our guest's story.
Working alongside a team that values warmth, anticipation, and craftsmanship, you will also embody Maybourne's commitment to putting people at our heart, staying two steps ahead, and making the magic happen.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
- Financial Stability Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Health and Wellbeing Support Subsidised monthly Podiatrist, Osteopath and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- 24-hour employee assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
- Recognition and Career Development Referral Scheme 'Introduce a Star' where you can earn up to £1,500.
- Instant employee recognition and award programme with generous prizes.
- Employee of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our infamous restaurants and bars.
- 50% Food and Beverage discount across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
This is a full time role requiring 40 hours per week.
Receptionist in City of Westminster employer: Maybourne Hotel Group
At Maybourne Hotel Group, we pride ourselves on creating a warm and welcoming environment where every team member is valued and recognised for their contributions. As a Receptionist at The Connaught in the heart of Mayfair, you will enjoy a competitive salary, generous benefits including enhanced family policies, and numerous opportunities for personal and professional growth, all while being part of a dedicated team that strives to deliver exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in City of Westminster
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Connaught and its unique vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your warm welcome! As a Receptionist, your tone and timing are key. Try rehearsing how you'd greet guests and handle common queries. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed at Maybourne. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us, making it easier for you to land that dream job.
We think you need these skills to ace Receptionist in City of Westminster
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the Maybourne vibe.
Tailor Your Application:Make sure to customise your application to reflect the qualities we value at Maybourne. Highlight your warmth, attention to detail, and any relevant experience that shows you can create that welcoming atmosphere for our guests.
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep it professional too. Use clear language and check for any typos or errors before hitting send. First impressions matter, even in writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Maybourne Hotel Group
✨Know the Company Culture
Before your interview, take some time to research Maybourne Hotel Group and its values. Understand their commitment to warmth and anticipation, as this will help you align your responses with what they’re looking for in a Receptionist.
✨Practice Your Greeting
As the first point of contact for guests, your greeting is crucial. Practice a warm and welcoming tone, and think about how you can make each guest feel special right from the start. This will show that you understand the importance of first impressions.
✨Showcase Your Attention to Detail
In a role where every detail matters, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s managing bookings or ensuring a smooth check-in process, highlight how you can contribute to the guest experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they celebrate employee achievements. This shows you’re genuinely interested in being part of their team.
