Evening Room Attendant in City of Westminster

We are seeking a skilled Evening Room Attendant to join Claridge’s Housekeeping team.

Responsibilities

• Maintaining our gorgeous guest bedrooms for turndown and full service.
• Ensuring that the highest possible standard of cleanliness is achieved, supplies are replenished, and that our guests are made to feel at home.
• Creating renowned memorable experiences for all our guests.
• Keeping the maid service area, cupboards and guest corridors clean and tidy.
• Reporting defects in the room, to ensure that our standards remain at the highest level.
• Assisting the Housekeeping team to ensure efficiency and seamless service.

Qualifications

• Have worked in a similar role, within a five star or fine dining environment.
• Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories.
• Be a team player who is an avid learner who wants to be challenged and developed.
• Have a thorough understanding of Forbes and LQA Standards.

Benefits

• Financial Stability
• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme.
• Health and Wellbeing Support
• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers.
• Eye test vouchers and contributions towards glasses.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
• Recognition and Career Development
• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.
• Memorable Experiences
• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.).
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.