At a Glance
- Tasks: Lead social media strategy and create stunning content for a luxury hotel brand.
- Company: Join the iconic Claridge’s team, known for unparalleled service and creativity.
- Benefits: Competitive salary, family-friendly policies, health support, and career development opportunities.
- Other info: Enjoy exclusive perks like discounted stays and memorable team events.
- Why this job: Be the digital voice of a prestigious hotel and shape its online presence.
- Qualifications: Experience in luxury brand social media and strong creative leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a creative Content and Social Media Manager to join the Claridge’s team.
Key Responsibilities
- As the digital voice and visual storyteller for one of the world’s most iconic luxury hotels, reporting to the Managing Director, you will work closely with the Maybourne corporate social media team to ensure full alignment on brand direction, integration of group-wide initiatives, and the consistent development of Claridge’s distinctive tone and visual identity.
- You will balance creativity with execution: developing strategy, leading shoots, attending events, and producing social‑first content across the entire hotel.
- This senior role requires a strategic thinker, confident creative leader, and hands‑on content expert who can balance timeless brand heritage with modern digital culture.
Involvement includes:
- Strategic Leadership
- Event coverage and real‑time storytelling
- Community management
- Cross‑Functional Collaboration
- Data, Insights & Reporting
- Content Creation & Editorial Direction
Successful Candidates
- Proven experience managing social media for a leading luxury, hospitality, lifestyle or cultural brand.
- Strong creative vision with the ability to produce and oversee exceptional content.
- Confident leader with experience managing shoots, agencies, creators and multidisciplinary teams.
- A polished communicator with impeccable taste, strategic thinking and editorial sensibility.
- Deep understanding of Instagram, TikTok and emerging social platforms.
- Comfortable in fast‑paced environments and client‑facing situations involving VIPs and talent.
- Flexible availability, including occasional evenings/weekends depending on hotel events.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast‑paced and high‑performing hotel team renowned for their approach and delivery of unparalleled service.
Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- 24-hour colleague assistance helpline.
- On and off‑site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state‑of‑the‑art all‑day dining staff restaurant serving a range of nutritious meals.
Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In‑house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
Memorable Experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.).
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Content and Social Media Manager in City of Westminster employer: Maybourne Hotel Group
At Claridge’s, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and collaboration. As a Content and Social Media Manager, you will thrive in a dynamic environment where your innovative ideas are valued, and you will benefit from comprehensive health and wellbeing support, generous career development opportunities, and unique perks such as preferential room rates and memorable experiences at one of the world’s most iconic luxury hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Content and Social Media Manager in City of Westminster
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Maybourne Hotel Group and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Maybourne Hotel Group are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Maybourne Hotel Group on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Maybourne Hotel Group. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Content and Social Media Manager in City of Westminster
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Maybourne Hotel Group. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Maybourne Hotel Group:Show us that you’ve done your homework! In your application, briefly mention what you admire about Maybourne Hotel Group’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Maybourne Hotel Group
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Maybourne Hotel Group will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Maybourne Hotel Group, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
