At a Glance
- Tasks: Welcome guests, manage bookings, and promote spa services in a luxurious environment.
- Company: Join the award-winning Connaught Hotel's prestigious spa team.
- Benefits: Enjoy competitive pay, wellness initiatives, and personal development opportunities.
- Other info: Flexible zero-hour contract with opportunities for growth and fun events.
- Why this job: Be part of a warm community and create memorable experiences for guests.
- Qualifications: Experience in luxury hospitality and a passion for exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a talented and passionate
Casual Spa Receptionist to join The Connaught Aman Spa team at the award-winning 5-Star Deluxe Connaught Hotel.
To arrive at The Connaught is to belong.
Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional.
Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
Responsibilities
- Meeting and greeting guests / visitors to the spa. Ability to create a very professional welcoming atmosphere.
- Undertake tours and show rounds of promoting both Spa and Leisure facilities
- Oversee and manage all bookings for spa treatments, personal training.
- Up selling, promoting our services and facilities.
- Advising clients of treatment would best suit them. (Being knowledgeable about the services that we offer).
- Processing vouchers, membership and mail order product sales.
- Arranging product display and reception area.
Who You Are
- Someone who naturally embodies elegance, warmth, and quiet confidence.
- Previous experience in luxury hospitality.
- A calm, composed presence with an eye for thoughtful detail.
- A team player who believes service is an art and people are at the heart.
- A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
- Health & Wellbeing
- Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24 hour confidential assistance helpline.
- Recognition & Growth
- Dedicated in-house training and development to support your personal and professional growth.
- Opportunities for internal progression and cross-property moves.
- Financial Care
- A highly competitive salary package
- A generous pension scheme
- Moments to Remember
- Invitations to a year round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations.
Terms and conditions apply to all benefits.
This is a zero hour contract role.
Casual Spa Receptionist employer: Maybourne Hotel Group
Maybourne Hotel Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the prestigious setting of Claridge’s. As a Fine Dining Waiter/Waitress, you will not only enjoy competitive benefits such as learning opportunities and a provided uniform but also be part of a team dedicated to creating unforgettable experiences for guests in a luxurious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Spa Receptionist
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Maybourne Hotel Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Spa Receptionist
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Maybourne Hotel Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Maybourne Hotel Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Maybourne Hotel Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Maybourne Hotel Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Maybourne Hotel Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
