Bespoke Goldsmith & Designer

Every piece bearing the Maya Magal name is created in London. Across our Islington and King’s Cross ateliers, skilled jewellers craft each design in limited runs, combining traditional techniques with a contemporary approach. Our process is intentionally considered, from sketch to model, setting to final polish, with care and attention given to every stage. We are deeply committed to delivering an exceptional client experience and take great pride in the quality of every piece we create. As we continue to evolve into a bespoke-led business, we are looking for someone who shares our passion for craftsmanship, client relationships and innovation, and who is excited to grow alongside us in this role.

About the role:

• As bespoke jewellery maker, ordering supplies and tools, operating and upkeeping the range of equipment in the studio.
• Sourcing gemstones from a range of suppliers to design around and present to clients.
• Liaising with Hatton Garden subcontractors like stone setters, casting houses and quality controlling the work carried out under the MM name.
• Designing and producing one-off style engagement rings to be sold in store under the MM brand name.
• Administrative Client Relations: you are expected to work efficiently via email, video call and phone call to turn new enquiries into sales opportunities. Following MM internal systems using Google forms/sheets, you will then hold in-person design consultations to close the sale.
• Bookkeeping: maintaining records of invoices from Hatton Garden subcontractors including stone setters, bullion dealers, gemstone suppliers, CAD designers etc. This will be done whilst upholding a good working relationship with all vendors. You will work alongside our accountants in Google sheets to track expenditure.
• Providing quotes/costs for each unique design and assigning a strict budget to each job and intuitively managing each design as a mini-project to maximise profitability.
• Upholding company and lawful standards with regards to health and safety in the workshop, along with security protocols typical of working with high value gemstones, quantities of gold and customers’ own sentimental pieces of jewellery.
• Providing valuations and certificates of authenticity where appropriate following MM guidelines.

Must-Have Qualifications and Skills:

• 3-5 years bench work - working in 9ct, 18ct and platinum.
• Proven experience with creating bespoke jewellery designs with clients.
• Proven capabilities in leading design consultations and presenting technical drawings (ideally Adobe Illustrator based designs).
• Proven ability to work within a team with good communication skills, problem solving skills and the ability to work independently.
• You have a can-do attitude, are flexible and are a team player.
• Take pride in being honest and trustworthy.
• Enjoy working for a small business/in a small team and upholding a positive outlook.

Beneficial / Desirable Qualifications and Skills:

• Knowledge of programmes like Matrix/Rhino as well as full Adobe Suite.
• Working understanding of / contacts in Hatton Garden to support production.
• A working understanding of jewellery photography to assist in capturing content.

Salary and Benefits:

• Salary commensurate with experience + commission package.
• Jewellery uniform allowance and product discounts.
• Flexible core working hours.
• 28 days of annual leave per year, plus one day for every additional year of employment including bank holidays (plus an extra day off on your birthday!).
• The flexibility to conduct your own work in your own time and to use our workshops and benches as needed.
• Support for professional development and emotional well-being.
• Optional pensions contributions.
• Occasional Saturdays and fairly frequent evenings until 6.30pm / 7pm in order to accommodate clients.

Interview Process:

Successful candidates will be required to complete a design-based project and participate in a bench test to demonstrate their skills in handcrafting engagement rings.

Equal opportunity statement:

At Maya Magal we are committed to building a diverse workforce and encourage those from all backgrounds to apply. We do not discriminate based on age, gender, sexual orientation, race or disability.

Disclaimer:

The role described is not limited to the duties outlined as within our small business the opportunity to progress and expand the role in line with each individual’s skill set is encouraged.

How to apply:

If you believe you suit this role and can bring an exciting new perspective, please send your C.V. and cover letter to amy@mayamagal.co.uk.