At a Glance
- Tasks: Improve client onboarding processes using Lean methodologies in a dynamic consulting environment.
- Company: MBC is an international consulting firm focused on digital transformation and efficiency.
- Benefits: Competitive pay, flexible benefits, free training, and English classes.
- Other info: Diversity and inclusion are key to our culture; we welcome all applicants.
- Why this job: Join a fast-growing sector and make a real impact on international projects.
- Qualifications: Experience in Lean methodologies and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
At MBC, we continue to grow and are currently looking for a Lean Process Expert to join an exciting short-term project.
About MBC
May Business Consulting is an international consulting company that provides advisory services in digital transformation, change management, efficiency, and control. We are fully client-focused and proactively involved in every engagement to maximize the value we deliver. We have offices in Spain and the United Kingdom. We work on international projects with financial institutions, fintechs, and startups.
About the Role
We are looking for an experienced Lean Process Expert / Business Process Improvement Consultant to support a 2-month project focused on improving and optimizing the client onboarding process within an international financial services environment.
Responsibilities
- Assess and analyze the current onboarding process to identify improvement opportunities.
- Conduct AS-IS / TO-BE process mapping and process redesign activities.
- Identify bottlenecks, inefficiencies, and operational risks.
- Apply Lean, Lean Six Sigma, or Continuous Improvement methodologies to streamline workflows.
- Develop practical recommendations to improve efficiency, quality, and customer experience.
- Collaborate with business stakeholders and cross-functional teams.
- Define process KPIs and success metrics where appropriate.
- Prepare documentation, findings, and improvement roadmaps.
Requirements
- Proven experience as a Lean Process Expert, Process Improvement Consultant, Business Process Analyst, or similar role.
- Strong knowledge of Lean, Lean Six Sigma, Continuous Improvement, or Operational Excellence methodologies.
- Experience analyzing, redesigning, and optimizing business processes.
- Strong stakeholder management and communication skills.
- Ability to work independently and deliver results in a short-term engagement.
- Professional level of English.
- Previous experience within financial services, banking, fintech, or B2B environments is highly desirable.
Nice to Have
- Lean Six Sigma certification (Green Belt, Black Belt, or equivalent).
- Experience improving customer onboarding or client lifecycle processes.
- Strong analytical and problem-solving skills.
- Proactive attitude and continuous improvement mindset.
- Ability to work collaboratively in multicultural environments.
- Customer-oriented approach and attention to detail.
What We Offer
- Competitive compensation package aligned with your experience and expectations.
- Flexible benefits package, including private health insurance, meal vouchers, training, and more.
- Free training programs to support your professional development.
- Free English classes depending on your level.
- Opportunity to participate in international projects within a fast-growing sector.
- Exposure to leading financial institutions and fintech organizations.
Applicants with a disability certificate of 33% or higher will be positively considered. At MBC, diversity, equity, and inclusion are part of our hiring philosophy. We are committed to creating an environment where everyone can thrive and develop their talent.
Location: London– Hybrid
Join a dynamic and growing consulting firm and continue your professional development while working on international projects in a collaborative environment. We look forward to receiving your application!
Lean Process Expert – Client Onboarding (2-Month Contract) employer: May Business Consulting
MBC May Business Consulting is an exceptional employer, offering a dynamic and collaborative work culture that prioritises professional growth and development. With competitive compensation and a flexible benefits package, including private health insurance and training opportunities, employees are empowered to thrive in their roles while working on impactful international projects within the financial services sector. Join us in London for a rewarding experience where diversity, equity, and inclusion are at the heart of our philosophy.
StudySmarter Expert Advice🤫
We think this is how you could land Lean Process Expert – Client Onboarding (2-Month Contract)
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like May Business Consulting. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at May Business Consulting.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at May Business Consulting.
We think you need these skills to ace Lean Process Expert – Client Onboarding (2-Month Contract)
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at May Business Consulting and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at May Business Consulting
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like May Business Consulting will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to May Business Consulting.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at May Business Consulting.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at May Business Consulting. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
