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For Companies At a Glance
- Tasks: Lead IT strategy and manage cyber risks while ensuring top-notch service delivery.
- Company: Join a vibrant consultancy firm with a focus on digital transformation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of IT in a dynamic environment with international projects.
- Qualifications: Experience in managing IT services and expertise in Microsoft 365 and cybersecurity.
- Other info: Be part of a young team that values collaboration and innovation.
The predicted salary is between 48000 - 72000 £ per year.
May Business Consulting (MBC) is an international consultancy firm that offers advisory services in digital transformation, change management, efficiency, and control. We take a client‐centric approach and get proactively involved 100% to maximize our added value. We have offices in Spain and the United Kingdom and work on international projects with financial institutions, fintechs, and startups.
About The Role
We are looking for an IT Manager to provide operational oversight and strategic input into the technology, data, and digital estate of our client. You will help shape and execute the IT/Data roadmap, manage cyber risks, ensure service delivery excellence, and promote collaboration across a modern workplace environment. You'll report directly to the Chief Information Officer (CIO) and be a key player in shaping the future IT landscape. This is a hybrid role, with 2 days a week in the London office and flexibility for remote work.
Responsibilities
- Manage and improve the performance of external IT service providers (Service Desk, Virtual Data Centre).
- Oversee change/release processes across platforms and endpoints.
- Lead cost‐efficiency initiatives and manage the IT asset register (software/hardware).
- Develop and evolve the IT/Data roadmap aligned with strategic priorities (focus: decommissioning Virtual Data Centre).
- Lead RFP processes and manage vendor selection to deliver business‐ready solutions.
- Ensure proper architecture input on security, performance, and availability.
- Oversee IT governance, compliance, and cybersecurity risk management.
- Drive adoption of Microsoft 365 tools (Teams, SharePoint, OneDrive) and enforce governance.
- Manage the cyber risk register and implement endpoint/application controls with service partners.
- Report regularly to the CIO and stakeholders on project status, risks, and security incidents.
Requirements
- Proven experience managing a corporate IT estate and external providers.
- Expertise in Microsoft 365 adoption and information governance.
- Solid understanding of cybersecurity controls, identity & access management, and incident coordination.
- Familiarity with regulatory compliance and IT governance frameworks.
Location
London – Hybrid work model
Seniority level
Mid‐Senior level
Employment type
Full‐time
Job function
Information Technology
Industries
Business Consulting and Services
Additional Information
Join a young, dynamic consulting firm and continue growing your professional career. Work on international projects in a collaborative and high‐impact environment. We look forward to receiving your application!
IT Service Manager in London employer: May Business Consulting (Spain) by Izertis
Contact Detail:
May Business Consulting (Spain) by Izertis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in consulting or have experience with digital transformation. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past projects and achievements in IT management. This will help you stand out during interviews and give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses to common IT manager questions. This will boost your confidence and help you articulate your experience effectively when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s make some magic happen!
We think you need these skills to ace IT Service Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the IT Manager role. Highlight your experience in managing IT estates and working with external providers, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for the role. Share specific examples of how you've driven IT initiatives or improved service delivery in previous positions.
Showcase Your Technical Skills: Don’t forget to mention your expertise in Microsoft 365 and cybersecurity controls. We want to see how you can contribute to our tech landscape, so be specific about your technical know-how.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at May Business Consulting (Spain) by Izertis
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT service management, especially around Microsoft 365 tools and cybersecurity controls. Be ready to discuss how you've managed IT estates in the past and any specific projects that highlight your expertise.
✨Showcase Your Strategic Thinking
Prepare to talk about how you've shaped IT roadmaps or led cost-efficiency initiatives. Think of examples where you've improved service delivery or managed vendor selection, as this will demonstrate your ability to align IT strategies with business goals.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like managing a cyber risk incident or overseeing a change process. Practise articulating your thought process and decision-making skills, as this will show your problem-solving abilities.
✨Engage with the Interviewers
Don’t just wait for questions; engage with the interviewers by asking insightful questions about their current IT challenges or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
