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For Companies At a Glance
- Tasks: Lead IT strategy and manage cyber risks while ensuring top-notch service delivery.
- Company: Dynamic international consultancy firm focused on digital transformation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of IT in a collaborative environment with global impact.
- Qualifications: Experience in managing IT estates and expertise in Microsoft 365 and cybersecurity.
- Other info: Join a young team and work on exciting international projects.
The predicted salary is between 36000 - 60000 £ per year.
May Business Consulting (MBC) is an international consultancy firm that offers advisory services in digital transformation, change management, efficiency, and control. We take a client‑centric approach and get proactively involved 100% to maximize our added value. We have offices in Spain and the United Kingdom and work on international projects with financial institutions, fintechs, and startups.
About The Role
We are looking for an IT Manager to provide operational oversight and strategic input into the technology, data, and digital estate of our client. You will help shape and execute the IT/Data roadmap, manage cyber risks, ensure service delivery excellence, and promote collaboration across a modern workplace environment. You’ll report directly to the Chief Information Officer (CIO) and be a key player in shaping the future IT landscape. This is a hybrid role, with 2 days a week in the London office and flexibility for remote work.
Responsibilities
- Manage and improve the performance of external IT service providers (Service Desk, Virtual Data Centre).
- Oversee change/release processes across platforms and endpoints.
- Lead cost‑efficiency initiatives and manage the IT asset register (software/hardware).
- Develop and evolve the IT/Data roadmap aligned with strategic priorities (focus: decommissioning Virtual Data Centre).
- Lead RFP processes and manage vendor selection to deliver business‑ready solutions.
- Ensure proper architecture input on security, performance, and availability.
- Oversee IT governance, compliance, and cybersecurity risk management.
- Drive adoption of Microsoft 365 tools (Teams, SharePoint, OneDrive) and enforce governance.
- Manage the cyber risk register and implement endpoint/application controls with service partners.
- Report regularly to the CIO and stakeholders on project status, risks, and security incidents.
Requirements
- Proven experience managing a corporate IT estate and external providers.
- Expertise in Microsoft 365 adoption and information governance.
- Solid understanding of cybersecurity controls, identity & access management, and incident coordination.
- Familiarity with regulatory compliance and IT governance frameworks.
Location: London – Hybrid work model
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industries: Business Consulting and Services
Additional Information
Join a young, dynamic consulting firm and continue growing your professional career. Work on international projects in a collaborative and high‑impact environment. We look forward to receiving your application!
IT Service Manager employer: May Business Consulting (Spain) by Izertis
Contact Detail:
May Business Consulting (Spain) by Izertis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in consulting or have experience with digital transformation. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience managing IT estates and improving service delivery. This will give you an edge during interviews and show how you can add value to the team.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, podcasts, or webinars about IT governance, cybersecurity, and Microsoft 365 tools. This knowledge will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our dynamic team. Plus, it gives you a better chance of standing out in the crowd!
We think you need these skills to ace IT Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with managing IT estates and external providers, as well as your expertise in Microsoft 365 adoption. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital transformation and how you can contribute to our client-centric approach. Keep it engaging and relevant to the role.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage cyber risks and improve service delivery. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at May Business Consulting (Spain) by Izertis
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT service management, especially around Microsoft 365 and cybersecurity. Be ready to discuss how you've managed IT estates and external providers in the past, as this will show your expertise and confidence.
✨Showcase Your Strategic Thinking
Prepare to talk about how you've shaped IT roadmaps or led cost-efficiency initiatives. Think of specific examples where your strategic input made a difference, as this aligns perfectly with what the company is looking for.
✨Demonstrate Your Collaborative Spirit
Since the role involves promoting collaboration across a modern workplace, be ready to share experiences where you've successfully worked with teams or stakeholders. Highlight your ability to drive adoption of tools like Teams and SharePoint.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to IT governance and risk management. Prepare by thinking through how you would handle various challenges, such as managing cyber risks or overseeing change processes.
