Business Development Manager in Sutton Coldfield

A rare opportunity has arisen to join a fast-growing, sector-leading service provider operating across the UK’s residential living, student accommodation, and build-to-rent markets. This is a commercially focused Business Development Manager role for someone with PBSA sector knowledge who is ready to move from operational delivery into a high-impact, client-facing growth position.

The business delivers specialist seasonal turnaround services alongside year-round soft FM solutions, working with leading PBSA operators, universities, and residential providers. With a strong reputation and highly successful core business unit, this is a key hire to support continued national growth. You will play a central role in driving new business across both seasonal and recurring service lines, working closely with senior leadership and operational teams to develop and convert opportunities into long-term partnerships.

The Role

This is a hands-on commercial role where you will take ownership of developing and managing new business pipelines across PBSA and university sectors, while also supporting wider cross-service growth opportunities. You will be expected to combine strong industry knowledge with commercial awareness to identify opportunities, engage key decision-makers, and lead bids through to successful conversion. This is not a purely desk-based position, requiring confidence on-site, direct client engagement, and the ability to build meaningful relationships across a national portfolio.

Key Responsibilities

• Develop and manage PBSA-focused sales pipelines across seasonal and year-round services
• Identify and convert new business opportunities within student accommodation and university sectors
• Lead and support tender, RFP, and bid submissions
• Build and maintain strong client relationships at decision-maker level
• Work closely with operational teams to ensure commercial solutions are deliverable and competitive
• Attend regular pipeline reviews with senior leadership
• Maintain accurate CRM records and forecast reporting
• Support wider lead generation across additional business units
• Represent the business at client meetings, site visits, and industry engagements nationwide

About You

This role is ideal for someone currently working within PBSA operations, facilities management, or a related service environment who is ready to transition into a commercial role. You’ll likely already understand how student accommodation and residential portfolios operate and now want to apply that knowledge in a growth-focused, client-facing capacity.

What We’re Looking For

• Experience within PBSA management or facilities management (3+ years preferred)
• Strong understanding of operational service delivery environments
• Proven experience managing or contributing to revenue or sales targets (ideally £1m+)
• Confident communicator with strong relationship-building skills
• Experience with CRM systems and pipeline management
• Exposure to tenders or bids is beneficial but not essential
• Highly organised, proactive, and commercially aware
• Comfortable with national travel and site-based client engagement
• Ambitious mindset with a willingness to step into a high-growth role

Culture & Attitude

You’ll thrive here if you are:

• Energetic, positive, and solution-focused
• Comfortable working at pace with a strong sense of urgency
• Naturally collaborative and open in your approach
• Confident taking ownership of work and driving outcomes
• Motivated by targets, growth, and long-term progression
• Comfortable being visible across sites and client locations nationwide
• Passionate about building meaningful, long-term client relationships

Why This Role?

• Genuine progression opportunity within a growing national business
• Join a fast-growing, ambitious business at a key stage of national expansion
• Opportunity to move beyond operational delivery into full commercial ownership
• Strong emphasis on progression, development, and internal recognition
• Competitive base salary
• Group commission scheme (competitive OTE)

If you’re ready to step into a commercially focused Business Development Manager role where your PBSA knowledge, client relationships, and ability to drive new business will be genuinely valued, we’d love to hear from you. To apply, please contact the Maxwell Stephens team on 0207 118 4848, or send your CV to cv@maxwellstephens.com.