At a Glance
- Tasks: Manage FM reporting, coordinate workplace changes, and improve systems and processes.
- Company: Join a leading organisation in Facilities Management and Workplace Services.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Great opportunity for career growth and to work on innovative projects.
- Why this job: Make a real impact by enhancing workplace operations and performance.
- Qualifications: Experience in Facilities Management, data analysis, and strong communication skills.
The predicted salary is between 37800 - 46200 £ per year.
We are currently recruiting for a Workplace Operations & Performance Lead to join the Facilities Management and Workplace Services function of a leading organisation.
The role combines FM performance reporting, workplace planning, project coordination, systems and process improvement, governance and stakeholder management.
The successful candidate will be responsible for managing FM reporting and MI, coordinating workplace changes and supporting projects, while also helping to improve systems, processes and data quality across the Facilities function.
- Consolidate and analyse data from multiple sources
- Identify trends, risks and performance improvement opportunities
- Support the delivery of workplace projects
- Support CAFM system improvements and enhancement requests
- Identify opportunities to improve processes, efficiency, automation and data quality
- Coordinate communications relating to workplace changes and service updates
- Support governance, incident reporting and business continuity activities
- Coordinate the review and update of FM policies and procedures
- Maintain document control and support audit readiness
- Provide general coordination and administrative support to the Facilities function
Strong Microsoft Excel skills, including data analysis, reporting and dashboards.
Experience using a CAFM system such as ServiceNow or an equivalent.
Experience producing MI, performance reports or scorecards.
Experience consolidating and analysing data from multiple sources.
Good knowledge of Facilities Management operations across Hard and/or Soft FM.
Experience supporting workplace moves, churn or space planning.
Aware of H&S, compliance and risk processes within a workplace environment.
Strong communication and stakeholder management skills.
Experience with Power BI or similar reporting tools, workplace utilisation systems, system enhancement projects, governance processes and document control would be advantageous.
If you have a background in Facilities Management and are looking for a role combining operational coordination with MI, reporting, systems and workplace projects, please get in touch for further information.
Facilities & Building Operations Manager in London employer: Maxwell Stephens Recruitment
Join a leading organisation as a Facilities Operations Manager, where you will thrive in a dynamic work culture that prioritises employee growth and development. With a focus on innovation and efficiency, we offer comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact through your work in Facilities Management. Located in a vibrant area, our workplace fosters collaboration and creativity, making it an excellent place for professionals seeking rewarding careers.
Contact Details:
Maxwell Stephens Recruitment Recruitment Team
