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- Tasks: Lead a facilities management team and ensure exceptional service delivery across a prestigious portfolio.
- Company: Join a globally respected organisation focused on innovation and operational excellence.
- Benefits: Competitive salary, car allowance, and comprehensive corporate benefits package.
- Why this job: Drive operational excellence and enjoy genuine career progression in a market-leading business.
- Qualifications: Experience in facilities management, strong leadership, and excellent client relationship skills.
- Other info: Dynamic role with opportunities for professional development and team growth.
The predicted salary is between 46800 - 78000 £ per year.
Maxwell Stephens is delighted to be partnering with a leading service provider to recruit an exceptional Facilities Account Manager for a prestigious Central London portfolio. This is a standout opportunity to join a globally respected organisation where innovation, operational excellence and client partnership sit at the heart of everything they do.
As Facilities Account Manager, you will play a pivotal leadership role, ensuring world-class facilities management across a portfolio of buildings while developing high-performing teams and strengthening key client relationships. If you are a confident facilities leader who thrives in a fast-paced environment and enjoys driving operational excellence, this role offers both challenge and genuine career progression within a market-leading business.
The Role
As Facilities Account Manager, you will lead a facilities management team responsible for the smooth operation, maintenance and performance of a portfolio of buildings. You will ensure service delivery remains exceptional, budgets are controlled, compliance standards are met, and client relationships remain strong and collaborative. You will act as a key point of leadership for the account guiding your team, managing contractors and vendors, and identifying opportunities to enhance operational efficiency and building performance.
Key Responsibilities
- Leading and supervising a facilities management team, ensuring clear direction, development and performance management
- Coordinating and managing building maintenance, repairs and operational activities across the portfolio
- Building and maintaining strong relationships with clients and stakeholders, addressing and resolving facility issues
- Managing operational and capital expenditure budgets, financial reporting and variance analysis
- Overseeing contractor and vendor performance, procurement processes and service delivery standards
- Conducting regular facility inspections and ensuring full compliance with statutory, health & safety and environmental regulations
- Identifying opportunities for operational improvement, upgrades and efficiencies across the estate
- Supporting recruitment, training and development of facilities team members
About You
We are seeking a motivated facilities management professional who combines strong leadership ability with commercial awareness and operational expertise. You will likely bring:
- Experience managing facilities services across a commercial property portfolio
- Strong leadership experience including team development, performance management and coaching
- Excellent client relationship and stakeholder management skills
- Experience managing budgets, financial reporting and contractor performance
- Strong organisational and problem-solving capabilities
- A proactive mindset with the ability to resolve operational issues and improve service delivery
A Facilities Management qualification and/or Bachelor’s degree would be advantageous, although relevant experience will also be considered. A valid driving licence is required.
This role offers:
- Salary up to £65,000
- Car allowance
- Comprehensive corporate benefits package
- The opportunity to work within an industry leader.
- Excellent career progression and professional development
Maxwell Stephens is proud to represent our client in the search for this important appointment. If you are ready to take the next step in your facilities management career within a world-class organisation, we would be delighted to hear from you. Please contact the Maxwell Stephens team on 02071184848 or send your CV to cv@maxwellstephens.com.
Account Manager in London employer: Maxwell Stephens Recruitment
Contact Detail:
Maxwell Stephens Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to operational excellence and client partnerships, so you can showcase how your experience aligns with their goals during the chat.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've developed teams and managed budgets effectively. Highlighting your problem-solving skills will show you're the proactive leader they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team in making a difference in facilities management.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Account Manager role. Highlight your leadership experience and any relevant facilities management qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, focusing on your ability to build strong client relationships and drive operational excellence.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or managed budgets effectively in previous roles to demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Maxwell Stephens Recruitment
✨Know Your Portfolio
Before the interview, take some time to research the specific buildings and facilities you'll be managing. Understand their unique challenges and how you can enhance operational efficiency. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in performance management and team development. Be ready to discuss how you motivate your team and handle conflicts, as strong leadership is key for this role.
✨Client Relationship Focus
Think about your past experiences with client relationship management. Be prepared to share specific instances where you've built strong partnerships or resolved issues effectively. This will demonstrate your ability to maintain and strengthen client relationships, which is crucial for the Facilities Account Manager position.
✨Budget Management Insights
Brush up on your financial reporting and budget management skills. Be ready to discuss how you've managed budgets in previous roles, including any challenges you faced and how you overcame them. This will show that you have the commercial awareness needed for the role.