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- Tasks: Manage day-to-day facilities operations and enhance workplace experience in a prestigious London office.
- Company: Join a globally respected professional services firm in a high-profile environment.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Why this job: Take ownership of a high-profile workplace and elevate employee and client experiences.
- Qualifications: 5+ years in facilities management and relevant health & safety qualifications.
- Other info: Dynamic role with visibility and autonomy in a collaborative office culture.
The predicted salary is between 36000 - 60000 £ per year.
Maxwell Stephens is delighted to be partnering on a confidential appointment for a Facilities Manager to join the London headquarters of a prestigious global professional services firm. The London office Grade A workspace is within a landmark, design-led development. The environment is high-profile, client-facing and immaculately presented, hosting senior leaders from some of the world’s most respected organisations.
This is a hands-on, highly visible role at the heart of a demanding but rewarding professional services environment.
The Role
The Facilities Manager is responsible for ensuring the London office operates safely, efficiently and to the highest possible standards for employees, partners and visiting clients. You will take full ownership of day-to-day facilities operations while continuously enhancing the workplace experience. The role combines strategic oversight with practical delivery and will suit someone who takes pride in detail, service and problem-solving.
Key Responsibilities
- Act as the primary point of contact for all facilities-related matters across the London office
- Oversee all hard and soft services, including: Security, cleaning and catering, Office equipment and multifunction printers
- Maintain full compliance with Health & Safety, fire safety, emergency procedures and water hygiene, ensuring all records are accurate and audit-ready
- Conduct regular site inspections to ensure consistently high standards
- Manage both reactive and planned maintenance, coordinating internal teams and external contractors
- Take responsibility for office moves, room setups and furniture requirements
- Be hands-on where required (e.g. minor maintenance, room reconfigurations)
- Manage the facilities budget, including forecasting, approvals and value-for-money negotiations
- Negotiate and manage supplier contracts; monitor performance and service delivery
- Liaise closely with the landlord/building management team
- Provide support for out-of-hours access issues, emergencies and statutory checks.
About You
You are a polished, service-driven facilities professional who thrives in a high-expectation, client-facing environment. You will bring:
- A strong customer-service mindset with a practical, solutions-focused approach
- Commercial awareness and the ability to deliver premium standards cost-effectively
- Excellent organisational skills with strong attention to detail
- A calm, diplomatic manner and the ability to handle sensitive matters confidentially
- Clear, confident written and verbal communication
- A collaborative attitude and willingness to support the wider office community
- Professional presence and pride in your work
Experience & Qualifications
- Minimum 5 years’ experience managing facilities operations within a corporate or professional services environment
- Membership of a recognised professional body (e.g. IWFM)
- A relevant Health & Safety qualification (NEBOSH, IOSH or equivalent)
Why This Role?
This is a rare opportunity to take ownership of a high-profile London workplace within a globally respected firm where facilities excellence genuinely matters. The role offers visibility, autonomy and the chance to make a tangible impact on both employee and client experience.
Facilities Manager employer: Maxwell Stephens Recruitment
Contact Detail:
Maxwell Stephens Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of challenges you've faced in facilities management and how you tackled them. This will demonstrate your hands-on approach and ability to thrive in a demanding environment.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Facilities Manager role. Highlight your customer-service mindset and any relevant qualifications, like your Health & Safety certifications.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this high-profile position. Share examples of how you've enhanced workplace experiences in previous roles and your approach to problem-solving.
Showcase Your Attention to Detail: In both your CV and cover letter, demonstrate your strong attention to detail. Mention any specific projects where you’ve maintained high standards or managed complex facilities operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Maxwell Stephens Recruitment
✨Know Your Space
Before the interview, take some time to research the company’s London office and its facilities. Familiarise yourself with their workspace design and any recent projects they’ve undertaken. This will not only show your genuine interest but also help you discuss how your experience aligns with their specific needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in facilities management and how you resolved them. Be ready to discuss your approach to maintaining high standards and ensuring compliance with health and safety regulations. This will demonstrate your hands-on experience and strategic thinking.
✨Emphasise Customer Service
Since this role is client-facing, highlight your customer service mindset. Share instances where you went above and beyond to enhance the workplace experience for employees or clients. This will illustrate your commitment to service excellence, which is crucial in a high-expectation environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s facilities operations and future plans. Inquire about their approach to sustainability or how they handle emergency procedures. This shows that you’re not just interested in the role but also invested in the company’s vision and values.
