Medical Negligence Assistant – Aintree in Melling

• Position
• Legal Assistant – Medical Negligence Team Leader
• Location
• Aintree Office – 9c Altway, Old Roan L10 3JA
• Preferred Experience

The ideal candidate will have at least three years’ experience in litigation or medical negligence. Applications from all levels are welcome.

Key Responsibilities

• Attend upon clients and others in person and by telephone to take instructions.
• Open new files on the case management system, prepare initial client care documentation and complete initial steps.
• Type letters, documents and notes dictated by Fee Earners.
• Assist with document preparation, including drafting, proofreading, and editing correspondence, documents, and Court forms/docs, including redaction of medical records/documents.
• Conduct basic legal research to assist with case progression.
• Manage diaries and schedule meetings/appointments, including diarising important reminders and organising conferences with clients, experts, and Counsel.
• Liaise with clients and third parties throughout the claim and keep them updated.
• Keep files organised by ensuring all post is scanned/saved to the matter and labelled accordingly, flagging items that require Fee Earner attention.
• Action next steps in the case management system and assist with progression of matters such as general chasers to third parties when awaiting receipt of documents.
• General office administration duties such as scanning post onto the system.

Essential Skills, Qualities & Knowledge

• Strong typing and document formatting skills with proficiency in MS Office and We Transfer.
• Exceptional communication and active listening skills.
• Strong organisational skills with high attention to detail.
• Initiative to solve problems before they escape.
• Good understanding of legal terminology and litigation/Court procedures.
• Teamwork and cooperation to work well with others and provide guidance and support.
• Adaptability to respond positively to change.
• Resilience to remain calm and composed under pressure and overcome challenges and setbacks.
• An attitude for learning and continuous development to grow in the role.
• Willingness and skill to deal with routine queries independent of Fee Earners.
• Salary, Holidays and Benefits
• The salary for this role is up to £24,000 depending on experience.
• Annual holiday entitlement in a full calendar year is 20 days, increasing yearly to 25 days by 5 years’ service; this is in addition to bank holidays and an extra 3 days to be used between Christmas and New Year.
• Paid sick leave, dependant’s leave, and birthday leave.
• Employer Supported Volunteering (2 working days each year).
• Health benefit with Medicash, which new starters can join after 6 months’ service.
• Staff discount on Wills & LPAs and Residential Conveyancing, eligible after 6 months.
• Staff wellbeing and social events.
• Different opportunities for reward and recognition including a Bonus Policy, Employee Referral Programme, Employee Recognition, and a Client Care Quarterly Reward.
• Formal performance review process, including a probation review meeting at 2 months, 4 months, and 6 months.
• Annual salary and bonus review in June of each year.
• Equality, Diversity, and Inclusion

We are committed to ensuring our working practices and job roles are inclusive to meet a wide variety of needs.

Therefore, should you require any reasonable adjustments or have access requirements, please make us aware when applying for the position so that we can arrange a suitable interview.

Successful candidates will be asked about reasonable adjustments for their employment at Maxwell Hodge when they are formally offered the position, so that we can ensure the role meets their requirements.

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