Conveyancing Assistant – Huyton in Liverpool

Experience: 2+ years residential conveyancing experience – advantageous.

Salary: up to £24,000 FTE

Hours: 9.00am-5.00pm, Monday-Friday.

Working at least 3 days if part-time.

Location: Huyton Office (26 Sherborne Square L36 9UR)

Maxwell Hodge has a supportive and open culture, with Team, Support, Guidance, Resilience and Learning at the heart of everything we do. We prioritise employee wellbeing and foster an environment where people feel valued, included, and happy. We believe people thrive when they feel supported, guided, and inspired and by joining Maxwell Hodge, you will join a team that lifts and celebrates each other and encourages learning. Our aim is to maintain a high performing workforce to provide clients with an excellent client experience to attract clientele, maintain loyalty, and ultimately to achieve business success. If you’re looking to contribute, develop, and feel part of something meaningful, you’ll find your home with us.

As a Legal Assistant you will ideally have at least 1-2 years’ experience in residential conveyancing to work with fee earners in our Property Team to provide an efficient and quality service. You will carry out administrative and legal tasks and be the main point of contact for clients and third parties. With strong ties to the local community, you will have the opportunity to contribute to business development and community engagement.

You will bring energy, enthusiasm, and a proactive approach to this role. This involves taking initiative and approaching challenges with a positive, solutions-focused mindset. Motivation and adaptability are therefore key.

Skills, Qualities and Knowledge Required

• Strong typing skills and proficiency in MS Office.
• Exceptional communication skills, including a good telephone manner.
• Active listening skills to probe clients for relevant information.
• Strong organisational skills with high attention to detail.
• Good understanding of legal terminology and document formatting.
• Good understanding of the company’s marketing and client care strategies and business plans to contribute to achieving company objectives.
• An empathetic and caring approach to provide a friendly and efficient service.
• Good teamwork and cooperation.
• Adaptability to respond positively to change.
• Resilience to overcome challenges and setbacks.
• An attitude for learning and continuous development to grow in the role.
• Willingness and skill to deal with routine queries independent of Fee Earners.

Key Duties

• Attend upon clients and others in person and by telephone to take instructions.
• Open new files on the case management system and prepare initial client care documentation.
• Assist with document preparation, including drafting, proofreading, and editing correspondence/documents. This may include drafting completion statements and AP1s, TR1s, TR2s, Contracts.
• Conduct basic legal research as and when required.
• Manage Fee Earner diaries and schedule meetings/appointments, including diarising important reminders.
• Assist with matter progression such as ordering searches on properties.
• Liaise with clients and third parties and keep clients updated.
• Prepare and submit SDLTs and undertake post-completion tasks such as Land Registry applications.
• Undertake and deal with exchanges and completions at the approval/request of Fee Earners.
• Maintain detailed file/attendance/phone notes for client/third party communications.
• Keep files organised by ensuring all post is scanned/saved to the matter and labelled accordingly, flagging items that require Fee Earner attention.
• Action next steps in the case management system and assist with progression of matters such as general chasers to third parties when awaiting receipt of documents.
• General administration duties such as scanning post onto the system and saving this to the correct matter.

Salary, Holidays and Benefits

• The salary for this role is up to £24,000 FTE depending on experience.
• Annual holiday entitlement in a full calendar year is 20 days (pro rata if part-time), increasing yearly to 25 days by 5 years’ service. This is in addition to bank holidays and an extra 3 days to be used between Christmas and New Year.
• Paid sick leave, dependant’s leave, and birthday leave.
• Employer Supported Volunteering (2 working days each year).
• Health benefit with Medicash, which new starters can join after 6 months’ service.
• Staff discount on Wills & LPAs and Residential Conveyancing, eligible after 6 months.
• Staff wellbeing and social events.
• Different opportunities for reward and recognition throughout the year including a Bonus Policy, Employee Referral Programme, Employee Recognition, and a Client Care Quarterly Reward.
• Formal performance review process, including a probation review meeting at 2 months, 4 months, and 6 months.
• Annual salary and bonus review in June of each year.

Equality, Diversity, and Inclusion

We are committed to ensuring our working practices and job roles are inclusive to meet a wide variety of needs. Therefore, should you require any reasonable adjustments or have access requirements, please make us aware when applying for the position so that we can arrange a suitable interview. Successful candidates will be asked about reasonable adjustments for their employment at Maxwell Hodge when they are formally offered the position, so that we can ensure the role meets their requirements.

Maxwell Hodge Solicitors is a trading name of Maxwell Hodge Limited a company registered in England and Wales with company number 08014617

Registered Office: 26 Sherborne Square Huyton Liverpool L36 9UR. Maxwell Hodge Limited is authorised and regulated by the Solicitors Regulation Authority under number 598347