At a Glance
- Tasks: Support and maintain infrastructure, focusing on Microsoft technologies and network stability.
- Company: Leading UK manufacturing organisation with a collaborative team culture.
- Benefits: 25 days annual leave, high-spec laptop, smartphone, and career progression support.
- Other info: Must hold a valid driver's licence; dynamic environment with great development opportunities.
- Why this job: Join a team that invests in your growth and offers clear career paths.
- Qualifications: Experience in technical support for 1000+ users and knowledge of Microsoft servers.
The predicted salary is between 30000 - 36000 £ per year.
Applicants must hold a current, valid driver's licence.
Maxwell Bond have partnered with a leading UK manufacturing organisation, who are looking for an Infrastructure Technician on a permanent basis.
This is a great opportunity if you're looking to join a collaborative team and progress your career, with clear career paths and progression in place.
You’ll provide second/third line support to the business, resolving escalated incidents and requests, whilst supporting a range of digital platforms and systems.
What You’ll Do as Infrastructure Technician
- Support and maintain the existing infrastructure, with a focus on Microsoft server technologies and platform stability.
- Manage and support on-prem datacentre infrastructures, including VMWare, SAN Storage, and backup and disaster recovery solutions.
- Enhance core network infrastructure, including firewalls, switching and wireless technologies.
What We’re Looking For
- Proven experience in a technical 2nd / 3rd support role, supporting 1000+ Microsoft 365 & AD users.
- Strong experience with core Microsoft Servers and Cloud Solutions, with exposure VMWare and SAN equipment.
- Experience working with LAN/WAN and Firewall Technologies, is preferred.
What You’ll Get as an Infrastructure Technician
- 25 days annual leave.
- Clear career progression plans and professional development support.
- High-spec laptop and smartphone.
This is a great opportunity to join a collaborative team who really invest in career growth and development,
Applicants must hold a current, valid driver's license for this position.
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Technical Support Specialist employer: Maxwell Bond
Maxwell Bond is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. As a Founding Account Executive, you'll not only enjoy a competitive salary with uncapped commission but also have unparalleled opportunities for professional growth and influence within a pioneering AI start-up. Join us to shape the future of enterprise sales while being part of a supportive team that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Maxwell Bond values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Maxwell Bond might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Maxwell Bond!
✨Direct Apply to Maxwell Bond
Let's not forget to apply directly through the Maxwell Bond website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Support Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Maxwell Bond.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Maxwell Bond. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Maxwell Bond
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
