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- Tasks: Lead and develop a team of 15 Account Managers to drive growth and retention.
- Company: High-growth SaaS business backed by top VC/PE investors.
- Benefits: Competitive salary with double OTE and strong growth potential.
- Other info: High-impact role with visibility across the leadership team.
- Why this job: Shape the future of Account Management in a scaling company.
- Qualifications: Proven experience in leading Account Management teams in SaaS.
The predicted salary is between 140000 - 160000 £ per year.
Location: UK (Remote)
Salary: £140,000 – £160,000 base + Double OTE
We’re partnering with a high-growth SaaS business backed by leading VC/PE investors, now entering its next phase of scale. With a strong product, established customer base, and significant market opportunity, the business is looking for a Director of Account Management to take ownership of post-sales revenue and build a best-in-class function.
This is a critical leadership role, responsible for driving growth across existing accounts while maintaining exceptional retention. You’ll inherit and lead a team of 15 Account Managers, with the mandate to elevate performance, instil structure, and maximise commercial outcomes.
The Role- Lead, develop, and scale a team of 15 Account Managers across the UK
- Own and deliver on revenue targets, with a strong focus on upsell, cross-sell, and account expansion
- Drive retention strategies, reducing churn and increasing customer lifetime value
- Build and refine account management processes, playbooks, and performance metrics
- Partner closely with Sales, Customer Success, and Product to align on customer growth strategy
- Make data-driven decisions to improve team performance and account outcomes
- Recruit, coach, and, where necessary, make tough people decisions to build a high-performing team
- Proven experience leading Account Management or Customer Growth teams within a SaaS environment
- Strong track record of driving revenue growth through existing accounts
- Experience operating in a VC or PE-backed business, with an understanding of pace, pressure, and performance expectations
- Comfortable managing teams at scale (15+), with a focus on coaching, accountability, and results
- Commercially astute, with the ability to balance growth and retention strategies
- Experience working with SMB through to mid-market/enterprise customers
- A hands-on leader who can operate both strategically and tactically
- Opportunity to shape and define the Account Management function in a scaling SaaS business
- Backed by experienced investors with ambitious growth plans
- High-impact role with clear visibility across the leadership team
- Competitive compensation with strong upside
If you’re a commercially driven leader who thrives in high-growth environments and enjoys building high-performing teams, this is an opportunity to make a real impact.
Director of Sales and Account Management in Newbury employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Sales and Account Management in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for a Director of Sales and Account Management role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its competitors. Understand their product offerings and market position. This will help you showcase how your experience aligns with their goals, especially in driving revenue growth and retention strategies.
✨Tip Number 3
Don’t just wait for job postings to pop up! Be proactive and apply through our website. Tailor your application to highlight your experience in leading Account Management teams and driving upsell and cross-sell strategies. Show them you’re the hands-on leader they need!
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. Mention something specific from the conversation that excites you about the opportunity to lead and develop a high-performing team.
We think you need these skills to ace Director of Sales and Account Management in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Sales and Account Management role. Highlight your achievements in driving revenue growth and managing teams, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams and driven retention strategies in a SaaS environment.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you coach and develop teams, especially in high-pressure environments. Share any relevant experiences that demonstrate your hands-on approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Maxwell Bond
✨Know Your Numbers
As a Director of Sales and Account Management, you'll need to demonstrate your understanding of revenue metrics. Be prepared to discuss specific figures from your past roles, such as revenue growth percentages, churn rates, and customer lifetime value. This shows you’re data-driven and results-oriented.
✨Showcase Leadership Experience
You’ll be leading a team of 15 Account Managers, so it’s crucial to highlight your leadership style. Share examples of how you've developed teams, instilled structure, and maximised performance in previous roles. This will help the interviewers see you as a hands-on leader who can drive results.
✨Align with Company Goals
Research the company’s current goals and challenges in the SaaS market. Be ready to discuss how your experience aligns with their objectives, especially around retention strategies and account expansion. This shows that you’re not just looking for a job, but are genuinely interested in contributing to their success.
✨Prepare Thoughtful Questions
Interviews are a two-way street, so come armed with insightful questions about the company's growth plans, team dynamics, and expectations for the role. This demonstrates your interest and helps you assess if the company is the right fit for you.