Senior Infrastructure Engineer - Hybrid On-Prem Escalation Lead in Manchester

Senior Infrastructure Engineer - Hybrid On-Prem Escalation Lead in Manchester

Manchester Full-Time 45000 - 55000 £ / year (est.) Home office (partial)
Maxwell Bond

At a Glance

  • Tasks: Lead advanced troubleshooting and improve infrastructure services while mentoring junior engineers.
  • Company: Join a growing Managed Services team at Maxwell Bond in the UK.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on service improvement and collaboration.
  • Why this job: Be the go-to expert for complex issues and make a real difference in customer environments.
  • Qualifications: Proven experience in 3rd Line Infrastructure Engineering and strong problem-solving skills.

The predicted salary is between 45000 - 55000 £ per year.

Maxwell Bond is seeking an experienced 3rd Line Infrastructure Engineer to join a growing Managed Services team in the UK.

The role focuses on advanced troubleshooting, technical ownership, and service improvement, acting as the final escalation point for complex infrastructure issues.

You will work with service desk, project, and customer teams to deliver exceptional support while driving improvements across customer environments and mentor junior engineers.

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Senior Infrastructure Engineer - Hybrid On-Prem Escalation Lead in Manchester employer: Maxwell Bond

Maxwell Bond is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. As a Founding Account Executive, you'll not only enjoy a competitive salary with uncapped commission but also have unparalleled opportunities for professional growth and influence within a pioneering AI start-up. Join us to shape the future of enterprise sales while being part of a supportive team that values your contributions and encourages your development.

Maxwell Bond

Contact Details:

Maxwell Bond Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Infrastructure Engineer - Hybrid On-Prem Escalation Lead in Manchester

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Maxwell Bond values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Maxwell Bond might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Maxwell Bond!

Direct Apply to Maxwell Bond

Let's not forget to apply directly through the Maxwell Bond website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Senior Infrastructure Engineer - Hybrid On-Prem Escalation Lead in Manchester

Advanced Troubleshooting
Technical Ownership
Service Improvement
Escalation Management
Customer Support
Mentoring
Collaboration with Service Desk

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Maxwell Bond.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Maxwell Bond. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Maxwell Bond

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.