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For Companies At a Glance
- Tasks: Oversee IT services, manage software suppliers, and ensure smooth service delivery.
- Company: Dynamic UK education organisation with a focus on employee growth.
- Benefits: Competitive salary, 25 days holiday, training opportunities, and a birthday day off.
- Why this job: Join a collaborative team that values your skills and invests in your future.
- Qualifications: Experience in MSP environments and strong knowledge of cloud platforms like Azure.
- Other info: Great career growth potential in a supportive work environment.
The predicted salary is between 42000 - 63000 £ per year.
Salary: £50K – £75K (Depending on experience)
Location: Manchester - Hybrid working
Maxwell Bond has partnered with a UK based organisation in the education and training sector, who are looking for an IT Service Manager to join their team on a permanent basis. You will be responsible for overseeing IT services and managing software suppliers.
What You’ll Do as IT Service Manager:
- Manage relationships with multiple software suppliers, acting as the first point of escalation for all IT issues.
- Oversee service delivery including help desk setups, new starter onboarding, and application support.
- Provide guidance on security, compliance, and governance whilst supporting partners with technology integrations.
What We’re Looking For:
- Proven experience working in an MSP environment or managing multiple IT suppliers.
- Strong understanding of cloud platforms, particularly Azure, and managing complex applications.
- Knowledge of IT service management, security, compliance frameworks, and the ability to drive process improvements.
What’s in it for You:
- Salary up to £75,000
- 25 days holidays + bank holidays + additional day off for birthday
- CashPlan, pension + referral scheme
- Training, qualifications + apprenticeships.
If you are an experienced IT Service Manager, looking to join a collaborative business that invests back into their employees with training and career growth, apply now!
IT Service Manager in Manchester employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector, especially those who work in education and training. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with managing IT services and software suppliers. This will help you stand out during interviews and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on how you've handled IT issues and improved processes in past roles, as these are key points for an IT Service Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace IT Service Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Service Manager role. Highlight your experience with managing software suppliers and any relevant cloud platform knowledge, especially Azure. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to service delivery and IT management. Let us know why you’re excited about this opportunity!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved processes or resolved issues in previous roles. We love seeing how you’ve made a difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Maxwell Bond
✨Know Your Stuff
Make sure you brush up on your knowledge of IT service management and cloud platforms, especially Azure. Be ready to discuss your experience with managing software suppliers and how you've handled IT issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved IT issues or improved processes in previous roles. This will demonstrate your ability to manage relationships and act as a point of escalation effectively.
✨Understand the Company Culture
Research the organisation's values and mission in the education and training sector. Tailor your responses to show how your experience aligns with their goals and how you can contribute to their collaborative environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and future projects. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
