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- Tasks: Oversee IT service delivery and manage relationships with software suppliers.
- Company: Leading IT consultancy in Manchester with a focus on innovation.
- Benefits: Salary up to £75,000 and generous holiday benefits.
- Why this job: Join a dynamic team and make a real impact in IT service management.
- Qualifications: Proven experience in IT service management and knowledge of Azure.
- Other info: Exciting opportunities for career growth in a supportive environment.
The predicted salary is between 45000 - 75000 £ per year.
A leading IT consultancy in Manchester is seeking an IT Service Desk Manager to oversee service delivery and manage relationships with software suppliers. The ideal candidate has proven experience in IT service management, particularly in an MSP environment, and a strong understanding of cloud platforms like Azure.
Responsibilities include:
- Managing escalations for IT issues
- Providing guidance on compliance and security
This role offers a salary up to £75,000, along with generous holiday benefits.
IT Service Delivery Manager - MSP & Azure in Manchester employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Manager - MSP & Azure in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in MSPs or have experience with Azure. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss specific examples of how you've managed service delivery and resolved escalations in the past. Real-life stories make you memorable!
✨Tip Number 3
Stay updated on industry trends! Keep an eye on the latest developments in IT service management and cloud platforms like Azure. This knowledge will not only help you in interviews but also show employers that you're passionate and proactive about your field.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications and follow up on them.
We think you need these skills to ace IT Service Delivery Manager - MSP & Azure in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service management, especially in an MSP environment. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of Azure and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Service Delivery Manager role. Share specific examples of how you've managed escalations and built relationships with software suppliers in the past.
Showcase Your Soft Skills: While technical skills are crucial, we also value soft skills like communication and problem-solving. Make sure to include instances where you've successfully guided teams or clients through compliance and security challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Maxwell Bond
✨Know Your Stuff
Make sure you brush up on your IT service management knowledge, especially in an MSP environment. Familiarise yourself with Azure and any relevant compliance and security standards. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed service delivery or resolved escalations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Build Rapport
Remember, this isn't just about your skills; it's also about how well you connect with the team. Be personable and engage with your interviewers. Ask them about their experiences at the company and share a bit about yourself to create a friendly atmosphere.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might want to ask about their current challenges in service delivery or how they envision the future of their IT services, especially regarding cloud solutions like Azure.
