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For Companies At a Glance
- Tasks: Manage IT service delivery and relationships with software suppliers.
- Company: Join Maxwell Bond, a leader in IT services.
- Benefits: Earn up to £75,000, enjoy 25 days holiday plus your birthday off.
- Why this job: Lead innovative IT projects and enhance service delivery.
- Qualifications: Experience in IT service management and strong cloud knowledge required.
- Other info: Dynamic role with opportunities for professional growth.
The predicted salary is between 45000 - 75000 £ per year.
This role is offered by Maxwell Bond. Pay will be based on your skills and experience—talk with your recruiter to learn more. Base pay range salary up to £75,000.
What You’ll Do as IT Service Manager:
- Manage relationships with multiple software suppliers, acting as the first point of escalation for all IT issues.
- Oversee service delivery including help-desk setups, new-starter onboarding, and application support.
- Provide guidance on security, compliance, and governance while supporting partners with technology integrations.
What We’re Looking For:
- Proven experience as an IT Service Manager, working in an MSP environment or managing multiple IT suppliers.
- Strong understanding of cloud platforms, particularly Azure, and managing complex applications.
- Knowledge of IT service management, security, compliance frameworks and a track record of driving process improvements.
What’s in it for You:
- Salary up to £75,000
- 25 days holidays + bank holidays + an extra day off for your birthday
Information Technology Service Desk Manager in Manchester employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Service Desk Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work with service management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific projects you've managed. Highlight your experience with cloud platforms like Azure and how you've improved processes.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. So, don’t hesitate—get your application in!
We think you need these skills to ace Information Technology Service Desk Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Service Manager role. Highlight your experience with managing IT suppliers and cloud platforms like Azure. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your past experiences that relate to service delivery and process improvements.
Showcase Your Soft Skills: Don’t forget to highlight your soft skills! As an IT Service Manager, managing relationships and communication is key. Let us know how you've successfully navigated challenges in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Maxwell Bond
✨Know Your Stuff
Make sure you brush up on your knowledge of IT service management and cloud platforms, especially Azure. Be ready to discuss your previous experiences managing suppliers and how you've handled complex applications.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues in the past. Think about specific challenges you've faced and how you escalated them effectively. This will demonstrate your ability to manage relationships and deliver excellent service.
✨Understand the Company Culture
Research Maxwell Bond and their approach to IT service management. Knowing their values and how they operate can help you tailor your answers and show that you're a great fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their current IT challenges or how they measure success in the service desk. This shows your genuine interest and helps you assess if it's the right place for you.
