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- Tasks: Lead and develop a team of 15 Account Managers to drive revenue growth.
- Company: High-growth SaaS business backed by top VC/PE investors.
- Benefits: Competitive salary, strong upside potential, and remote work flexibility.
- Other info: High-impact role with visibility across the leadership team.
- Why this job: Shape the future of Account Management in a scaling SaaS environment.
- Qualifications: Proven experience in leading Account Management teams within SaaS.
The predicted salary is between 140000 - 160000 £ per year.
Location: UK (Remote)
Salary: £140,000 – £160,000 base + Double OTE
We’re partnering with a high-growth SaaS business backed by leading VC/PE investors, now entering its next phase of scale. With a strong product, established customer base, and significant market opportunity, the business is looking for a Director of Account Management to take ownership of post-sales revenue and build a best-in-class function.
This is a critical leadership role, responsible for driving growth across existing accounts while maintaining exceptional retention. You’ll inherit and lead a team of 15 Account Managers, with the mandate to elevate performance, instil structure, and maximise commercial outcomes.
The Role
- Lead, develop, and scale a team of 15 Account Managers across the UK
- Own and deliver on revenue targets, with a strong focus on upsell, cross-sell, and account expansion
- Drive retention strategies, reducing churn and increasing customer lifetime value
- Build and refine account management processes, playbooks, and performance metrics
- Partner closely with Sales, Customer Success, and Product to align on customer growth strategy
- Make data-driven decisions to improve team performance and account outcomes
- Recruit, coach, and, where necessary, make tough people decisions to build a high-performing team
What We’re Looking For
- Proven experience leading Account Management or Customer Growth teams within a SaaS environment
- Strong track record of driving revenue growth through existing accounts
- Experience operating in a VC or PE-backed business, with an understanding of pace, pressure, and performance expectations
- Comfortable managing teams at scale (15+), with a focus on coaching, accountability, and results
- Commercially astute, with the ability to balance growth and retention strategies
- Experience working with SMB through to mid-market/enterprise customers
- A hands-on leader who can operate both strategically and tactically
Why Join?
- Opportunity to shape and define the Account Management function in a scaling SaaS business
- Backed by experienced investors with ambitious growth plans
- High-impact role with clear visibility across the leadership team
- Competitive compensation with strong upside
If you’re a commercially driven leader who thrives in high-growth environments and enjoys building high-performing teams, this is an opportunity to make a real impact.
Director of Sales and Account Management in Maidstone employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Sales and Account Management in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can introduce you to someone at a company you're interested in.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their product and how it fits into the market. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Director of Sales and Account Management role. Highlight your successes in driving revenue growth and managing teams, as these are key aspects they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Director of Sales and Account Management in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director of Sales and Account Management. Highlight your experience in leading teams, driving revenue growth, and any SaaS-specific achievements. We want to see how you can bring value to our high-growth environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed account teams and driven retention strategies. We love a good story that showcases your leadership skills!
Showcase Your Data-Driven Mindset: In your application, don’t forget to mention how you’ve used data to make decisions in past roles. We’re looking for someone who can drive performance through metrics, so give us the details on how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Maxwell Bond
✨Know Your Numbers
As a Director of Sales and Account Management, you'll need to demonstrate your understanding of revenue growth metrics. Be prepared to discuss specific figures from your past roles, such as upsell percentages or churn rates, and how you achieved them.
✨Showcase Leadership Experience
This role involves leading a team of 15 Account Managers, so highlight your leadership style and successes. Share examples of how you've coached teams to exceed targets and fostered a culture of accountability and performance.
✨Align with Company Goals
Research the company's current strategies and challenges. Be ready to discuss how your vision for account management aligns with their goals, especially in terms of customer retention and expansion. This shows you're not just a fit for the role, but also for the company.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in previous roles, particularly in a SaaS environment, and how you navigated them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.