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- Tasks: Lead and develop a team of 15 Account Managers to drive revenue growth.
- Company: High-growth SaaS business backed by top VC/PE investors.
- Benefits: Competitive salary, strong upside potential, and remote work flexibility.
- Other info: High-impact role with visibility across the leadership team.
- Why this job: Shape the future of Account Management in a scaling SaaS environment.
- Qualifications: Proven experience in leading Account Management teams within SaaS.
The predicted salary is between 140000 - 160000 £ per year.
Location: UK (Remote)
Salary: £140,000 – £160,000 base + Double OTE
We’re partnering with a high-growth SaaS business backed by leading VC/PE investors, now entering its next phase of scale. With a strong product, established customer base, and significant market opportunity, the business is looking for a Director of Account Management to take ownership of post-sales revenue and build a best-in-class function.
This is a critical leadership role, responsible for driving growth across existing accounts while maintaining exceptional retention. You’ll inherit and lead a team of 15 Account Managers, with the mandate to elevate performance, instil structure, and maximise commercial outcomes.
The Role
- Lead, develop, and scale a team of 15 Account Managers across the UK
- Own and deliver on revenue targets, with a strong focus on upsell, cross-sell, and account expansion
- Drive retention strategies, reducing churn and increasing customer lifetime value
- Build and refine account management processes, playbooks, and performance metrics
- Partner closely with Sales, Customer Success, and Product to align on customer growth strategy
- Make data-driven decisions to improve team performance and account outcomes
- Recruit, coach, and, where necessary, make tough people decisions to build a high-performing team
What We’re Looking For
- Proven experience leading Account Management or Customer Growth teams within a SaaS environment
- Strong track record of driving revenue growth through existing accounts
- Experience operating in a VC or PE-backed business, with an understanding of pace, pressure, and performance expectations
- Comfortable managing teams at scale (15+), with a focus on coaching, accountability, and results
- Commercially astute, with the ability to balance growth and retention strategies
- Experience working with SMB through to mid-market/enterprise customers
- A hands-on leader who can operate both strategically and tactically
Why Join?
- Opportunity to shape and define the Account Management function in a scaling SaaS business
- Backed by experienced investors with ambitious growth plans
- High-impact role with clear visibility across the leadership team
- Competitive compensation with strong upside
If you’re a commercially driven leader who thrives in high-growth environments and enjoys building high-performing teams, this is an opportunity to make a real impact.
Director of Sales and Account Management in Luton employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Sales and Account Management in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for a Director of Sales and Account Management role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its competitors. Understand their product offerings and market position. This will help you tailor your answers and show that you're genuinely interested in driving growth and retention for their accounts.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams in the past, especially in high-pressure environments. Highlight specific examples of how you've driven revenue growth and improved team performance.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it shows you're serious about joining our team and making an impact in the SaaS space.
We think you need these skills to ace Director of Sales and Account Management in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director of Sales and Account Management. Highlight your experience in leading teams, driving revenue growth, and any SaaS-specific achievements. We want to see how you can bring value to our high-growth environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed account teams and driven retention strategies. We love a good story that showcases your leadership skills!
Showcase Your Data-Driven Mindset: In your application, don’t forget to mention how you’ve used data to make decisions in past roles. We’re looking for someone who can make informed choices to improve team performance and account outcomes, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Maxwell Bond
✨Know Your Numbers
As a Director of Sales and Account Management, you'll need to demonstrate your understanding of revenue growth metrics. Be prepared to discuss specific figures from your past roles, such as upsell percentages or churn rates, and how you achieved them.
✨Showcase Leadership Skills
This role involves leading a team of 15 Account Managers, so highlight your leadership experience. Share examples of how you've coached teams to success, managed performance, and made tough decisions when necessary.
✨Align with Company Goals
Research the company's current strategies and goals. Be ready to discuss how your vision for account management aligns with their objectives, especially in terms of driving retention and expanding existing accounts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles, particularly in a SaaS environment, and how you navigated them to achieve positive outcomes.