At a Glance
- Tasks: Support tech systems, troubleshoot issues, and ensure smooth operations in a fast-paced environment.
- Company: Join an expanding international business with a startup vibe.
- Benefits: Competitive salary of €64,000, fully remote work, and career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact on technology solutions.
- Qualifications: Fluency in German, French, and English; experience in application support and QA.
- Other info: Work remotely within CET time zone and enjoy autonomy in your role.
The predicted salary is between 46000 - 72000 £ per year.
This is an opportunity for an Application Support Specialist to join an international business, as it continues its expansion into Europe. You will play a key role in supporting the technology and systems that power the business in a role that combines Level Two Support, Technical Business Analysis, and QA, with a primary focus on bug triage, understanding issues, and coordinating with Level Three Support for fixes. This is a fast-paced environment with a startup mentality, and you'll need to be comfortable with autonomy and have the ability to work independently.
Responsibilities
- Application Support (Level 2/3), Business Analysis, Quality Assurance
- Microsoft Dynamics 365 or Salesforce and e-commerce platforms
- Hands-on experience supporting SaaS business tools (marketing, translation, compliance) such as Iterable, Smartling and Iubenda
- QA knowledge (functional, regression, integration testing)
- Experience working in Agile/Scrum environments with tools such as Jira or Azure DevOps
- Fluency in German, French, and English (written and spoken)
- Insurance, Fintech or similar Regulated Industries
- Knowledge of SQL, APIs, System Integrations
- Multi country system rollouts
This is a fully remote role working within the CET time zone and location preference is Czech Republic, Slovakia, Poland, Germany, Switzerland, Belgium or UK.
It's an exciting time to join the business and a great opportunity to progress your career as the expansion continues.
Application Management Specialist in London employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Management Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Application Support. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website where you can highlight your experience with Microsoft Dynamics 365, Salesforce, and any other relevant tools. This gives potential employers a tangible way to see what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Application Management Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your application support experience, especially with tools like Microsoft Dynamics 365 or Salesforce, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background in QA and business analysis aligns with our needs. Keep it engaging and personal!
Show Off Your Language Skills: Since fluency in German, French, and English is key for this role, make sure to mention your language skills prominently. If you have any relevant certifications or experiences, don’t forget to include those too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Maxwell Bond
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365, Salesforce, and any SaaS tools mentioned in the job description. Be ready to discuss how you've used these platforms in past roles, especially in relation to Level Two Support and QA.
✨Showcase Your Language Skills
Since fluency in German, French, and English is a must, prepare to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in one of them, so practice speaking clearly and confidently.
✨Familiarise Yourself with Agile Methodologies
As the role involves working in Agile/Scrum environments, be prepared to discuss your experience with these methodologies. Think of specific examples where you've contributed to a project using tools like Jira or Azure DevOps, and how you handled challenges.
✨Prepare for Problem-Solving Scenarios
Expect to face some scenario-based questions that test your problem-solving skills. Think about past experiences where you triaged bugs or coordinated with Level Three Support. Be ready to explain your thought process and how you arrived at solutions.