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- Tasks: Handle complex technical incidents and architect solutions while supporting junior engineers.
- Company: Leading MSP with a focus on collaboration and employee growth.
- Benefits: Salary up to £60,000, 22 days annual leave, and training budget.
- Why this job: Join a dynamic team and make a real impact in tech solutions.
- Qualifications: 3+ years in an MSP environment with strong M365 experience.
- Other info: Enjoy weekly team lunches and quarterly socials.
The predicted salary is between 43200 - 72000 £ per year.
Maxwell Bond have partnered with a leading MSP who are on the lookout for a 3rd Line Engineer to join the team on a permanent basis.
As 3rd Line Engineer, you'll be the go-to person for handling complex technical incidents and architecting solutions whilst supporting junior engineers in the team. You'll lead on configurations and optimisation of a new cloud-based platform whilst overseeing network and infrastructure troubleshooting.
What you'll do as 3rd Line Engineer:
- Act as the highest technical escalation point for complex incidents, working closely with the Service Desk Manager to define the approach taken on technical challenges.
- Build automated remediation workflows and create monitoring policies to prevent incidents.
- Engage directly with clients, providing explanations and solutions to their technical root-causes.
What's in it for you:
- Salary up to £60,000
- 22 days annual leave & birthday off
- Weekly team lunches and quarterly socials
- Certification budget allowance and training provided
What they're looking for:
- 3+ years working for an MSP in a Microsoft environment.
- Experience working on core MSP platforms such as HaloPSA, NinjaOne, CIPP or Hudu.
- Strong experience in M365, building Conditional Access policies, configuring Intune device compliance from scratch.
If you're looking to join a collaborative business who invest back into their employees with training and career growth, apply now!
3rd Line Engineer in London employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Engineer in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or a GitHub account, make sure to share it. Demonstrating your technical prowess can set you apart from other candidates and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews like a pro! Research the company and its tech stack, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think about how you can showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our listings and make sure your application stands out by tailoring it to the specific role you’re after.
We think you need these skills to ace 3rd Line Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Engineer role. Highlight your experience with Microsoft environments and any relevant MSP platforms. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've tackled complex technical incidents in the past.
Showcase Your Technical Skills: Don’t forget to showcase your technical skills in your application. Mention your experience with M365, Conditional Access policies, and Intune device compliance. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Maxwell Bond
✨Know Your Tech Inside Out
As a 3rd Line Engineer, you'll need to demonstrate your technical prowess. Brush up on your knowledge of M365, Intune, and the core MSP platforms mentioned in the job description. Be ready to discuss specific scenarios where you've successfully resolved complex incidents.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled challenging technical issues in the past. Think about the steps you took, the tools you used, and how you communicated solutions to clients. This will show your potential employer that you're not just technically skilled but also a great communicator.
✨Engage with Real-World Scenarios
During the interview, expect to be presented with hypothetical technical challenges. Practice articulating your thought process and approach to solving these problems. This will help you stand out as someone who can think on their feet and lead the team effectively.
✨Emphasise Team Collaboration
Since you'll be supporting junior engineers, highlight your experience in mentoring or leading teams. Share instances where you've collaborated with others to achieve a common goal, as this aligns perfectly with the company's focus on teamwork and growth.
