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- Tasks: Manage lending processes and provide exceptional customer support.
- Company: Join a respected UK bank transforming small business finance in Manchester.
- Benefits: Enjoy a salary up to £30,000, annual bonus, gym membership, and pension contributions.
- Why this job: Make a real impact in a fast-paced, customer-focused environment with clear career progression.
- Qualifications: Experience in lending or financial operations, strong communication, and problem-solving skills required.
- Other info: Be part of a growing, ambitious team in brand new central Manchester offices.
The predicted salary is between 24000 - 30000 £ per year.
We’re working exclusively with a highly respected UK-based banking client who have just opened brand new offices in central Manchester. As a business they have been transforming the way small businesses access finance. They have very ambitious growth plans and a reputation for outstanding customer service, this is a rare opportunity to join an organisation where your work truly makes a difference, and you can progress quickly.
As a Retail Lending Associate, you’ll be a key player in enabling seamless, efficient customer and dealer finance experiences. From deal activation and documentation review to proactive client support, you'll help deliver a best-in-class asset finance operation across both consumer and commercial lending.
Key Responsibilities:- Manage end-to-end lending processes from documentation to pay out
- Serve as the first point of contact for customers and dealer partners
- Provide timely updates, resolve queries, and ensure seamless deal completion
- Collaborate across teams to deliver an exceptional customer experience
- Experience in lending, asset finance, or financial operations
- Strong communication and organisational skills
- A detail-oriented, proactive approach to problem-solving
- Comfortable working in a fast-paced, customer-centric environment
- Salary up to £30,000 + annual bonus
- 10% pension contribution + benefits package
- Free gym membership & wellbeing perks
- Central Manchester offices
- Excellent career growth in a high-performing, values-led culture
You’ll be part of a growing team that is customer-obsessed, fast-moving, and proudly ambitious. There’s a very clear progression and career structure within the business, and a great time to join!
Apply now to find out more!
Lending Specialist employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in retail lending and asset finance. Understanding the current market landscape will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the banking and finance sector, especially those who work in lending. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided exceptional customer service in previous roles. Highlighting your experience in resolving queries and ensuring seamless processes will resonate well with the hiring team.
✨Tip Number 4
Research the company’s values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a great fit for their team.
We think you need these skills to ace Lending Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Lending Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in lending, asset finance, or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight specific experiences that showcase your communication and organisational skills, as well as your proactive approach to problem-solving.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-centric role.
How to prepare for a job interview at Maxwell Bond
✨Showcase Your Customer Service Skills
As a Lending Specialist, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you resolved issues effectively. Highlight any specific examples where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Knowledge of Lending Processes
Familiarise yourself with the end-to-end lending processes, especially in asset finance. Be ready to explain how you would manage documentation and deal activation. Showing that you understand the intricacies of lending will set you apart from other candidates.
✨Emphasise Your Problem-Solving Abilities
The role requires a proactive approach to problem-solving. Prepare to discuss situations where you've successfully navigated challenges in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Express Your Enthusiasm for Growth
This company values ambition and career progression. Make sure to convey your excitement about the opportunity to grow within the organisation. Discuss your long-term career goals and how they align with the company's vision for growth.
