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- Tasks: Lead exciting infrastructure projects and provide hands-on support to users.
- Company: Join a dynamic tech team in Reading, focused on impactful infrastructure solutions.
- Benefits: Enjoy a competitive salary of £50,000 plus benefits and hybrid work flexibility.
- Why this job: Be at the forefront of tech innovation while ensuring system stability and security.
- Qualifications: Experience in IT support, strong troubleshooting skills, and familiarity with various platforms required.
- Other info: This is an urgent role; apply quickly to seize this opportunity!
The predicted salary is between 42000 - 58000 £ per year.
Location: Reading (Hybrid – On-site with some flexibility)
Salary: £50,000 + Benefits
Are you an experienced IT professional with a passion for infrastructure and hands-on support? Do you thrive in a dynamic, collaborative environment where your skills can make a real impact? If so, we’d love to hear from you. We’re looking for an Infrastructure Support Specialist to join our growing Technology team. You’ll take the lead on a range of technical initiatives, supporting both internal and external users across diverse platforms and systems. This is an exciting opportunity to be at the heart of infrastructure operations and contribute to high-profile projects while ensuring stability, performance, and security across our estate.
What You'll Be Doing
- Leading customer-facing infrastructure projects from planning through to delivery.
- Installing, configuring, and maintaining internal and external infrastructure including servers, networking hardware, and storage.
- Troubleshooting and resolving technical issues across hardware, software, and networks.
- Performing routine updates, patching, and system performance monitoring.
- Implementing and maintaining security measures including endpoint protection.
- Creating and updating technical documentation such as diagrams, configurations, and procedures.
- Providing responsive support to end-users and contributing to continuous improvement.
What We're Looking For
Essential Skills & Experience:
- Right to work in the UK (background checks may be required).
- Experience in a helpdesk or technical support environment.
- Strong troubleshooting skills and a proactive mindset.
- Experience with Windows Server, Linux (Ubuntu), and Microsoft 365.
- Good understanding of networking: VLANs, STP, Cisco IOS, etc.
- Familiarity with VMware, Hyper-V, or Docker.
- Knowledge of databases such as MS SQL Server, MySQL, or MariaDB.
- Hands-on experience with Microsoft Entra / Azure and Intune.
- Excellent communication, attention to detail, and multitasking abilities.
Desirable:
- Experience with Microsoft Exchange, iMail, and cloud platforms like AWS or Azure.
- Knowledge of cybersecurity frameworks (e.g. ISO 27001, Zero Trust).
- Exposure to hardware for drone detection (radars, RF sensors, etc.).
This is an urgent role, if you match the skill set, please email your CV to or call me on 0161 840 1025.
Infrastructure Specialist employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Specialist
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Linux (Ubuntu), and Microsoft 365. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Showcase your troubleshooting skills by preparing examples of past technical issues you've resolved. This will help you illustrate your proactive mindset and problem-solving abilities, which are crucial for the Infrastructure Support Specialist position.
✨Tip Number 3
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specifics of the role, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss your experience with security measures and frameworks, as this is a key aspect of the role. Being knowledgeable about cybersecurity practices will set you apart from other candidates and show that you understand the importance of maintaining a secure infrastructure.
We think you need these skills to ace Infrastructure Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and infrastructure. Focus on your troubleshooting skills, familiarity with Windows Server, Linux, and any cloud platforms you've worked with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for infrastructure and hands-on support. Mention specific projects or experiences that demonstrate your ability to lead technical initiatives and provide excellent user support.
Highlight Technical Skills: In your application, clearly list your technical skills related to the job description, such as networking knowledge, experience with VMware or Docker, and any cybersecurity frameworks you are familiar with.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an Infrastructure Support Specialist.
How to prepare for a job interview at Maxwell Bond
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server, Linux, and Microsoft 365. Highlight specific projects where you successfully troubleshot issues or implemented solutions, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your troubleshooting skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing how you approach and resolve technical challenges.
✨Communicate Clearly
Excellent communication is key for this role. Practice explaining complex technical concepts in simple terms, as you may need to support end-users who are not as tech-savvy. This will show your ability to adapt your communication style.
✨Research the Company and Its Projects
Familiarise yourself with StudySmarter's infrastructure initiatives and any recent projects. Being knowledgeable about the company’s goals and challenges will allow you to tailor your answers and demonstrate genuine interest in the role.
