Maxwell Bond is partnering with an exciting early-stage AI SaaS company to recruit a Founding Customer Success Manager in London (Tower Bridge). You will own the customer journey from onboarding through renewal and expansion for mid-market and enterprise accounts.
You’ll build the CS function from the ground up, developing processes, playbooks and systems, while partnering with Sales, Product and Marketing to shape a scalable customer experience and drive long-term value.
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Founding Customer Success Leader – AI SaaS employer: Maxwell Bond
Join a forward-thinking company in West London that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact real business solutions. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge technologies in machine learning. Enjoy the flexibility of a hybrid work model, allowing you to balance your professional and personal life while being part of a supportive team dedicated to excellence.
