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- Tasks: Lead and develop a team of 15 Account Managers to drive revenue growth.
- Company: High-growth SaaS business backed by top VC/PE investors.
- Benefits: Competitive salary, strong upside potential, and remote work flexibility.
- Other info: High-impact role with visibility across the leadership team.
- Why this job: Shape the future of Account Management in a scaling SaaS environment.
- Qualifications: Proven experience in leading Account Management teams within SaaS.
The predicted salary is between 140000 - 160000 £ per year.
Location: UK (Remote)
Salary: £140,000 – £160,000 base + Double OTE
We’re partnering with a high-growth SaaS business backed by leading VC/PE investors, now entering its next phase of scale. With a strong product, established customer base, and significant market opportunity, the business is looking for a Director of Account Management to take ownership of post-sales revenue and build a best-in-class function.
This is a critical leadership role, responsible for driving growth across existing accounts while maintaining exceptional retention. You’ll inherit and lead a team of 15 Account Managers, with the mandate to elevate performance, instil structure, and maximise commercial outcomes.
The Role
- Lead, develop, and scale a team of 15 Account Managers across the UK
- Own and deliver on revenue targets, with a strong focus on upsell, cross-sell, and account expansion
- Drive retention strategies, reducing churn and increasing customer lifetime value
- Build and refine account management processes, playbooks, and performance metrics
- Partner closely with Sales, Customer Success, and Product to align on customer growth strategy
- Make data-driven decisions to improve team performance and account outcomes
- Recruit, coach, and, where necessary, make tough people decisions to build a high-performing team
What We’re Looking For
- Proven experience leading Account Management or Customer Growth teams within a SaaS environment
- Strong track record of driving revenue growth through existing accounts
- Experience operating in a VC or PE-backed business, with an understanding of pace, pressure, and performance expectations
- Comfortable managing teams at scale (15+), with a focus on coaching, accountability, and results
- Commercially astute, with the ability to balance growth and retention strategies
- Experience working with SMB through to mid-market/enterprise customers
- A hands-on leader who can operate both strategically and tactically
Why Join?
- Opportunity to shape and define the Account Management function in a scaling SaaS business
- Backed by experienced investors with ambitious growth plans
- High-impact role with clear visibility across the leadership team
- Competitive compensation with strong upside
If you’re a commercially driven leader who thrives in high-growth environments and enjoys building high-performing teams, this is an opportunity to make a real impact.
Director of Sales and Account Management employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Sales and Account Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products inside out. Understand their customer base and think about how you can drive growth and retention based on your experience. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job postings! Apply directly through our website and express your interest in the Director of Sales and Account Management role. Tailor your approach to highlight your leadership skills and revenue growth strategies.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a great way to reiterate your enthusiasm for the role and remind them why you’re the best candidate to lead their Account Management team.
We think you need these skills to ace Director of Sales and Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director of Sales and Account Management. Highlight your experience in leading teams, driving revenue growth, and any SaaS-specific achievements that align with what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed account teams and driven retention strategies in the past.
Showcase Your Leadership Style: We want to know how you lead! In your application, give us a glimpse into your leadership style and how you’ve developed high-performing teams. Mention any coaching or mentoring experiences that demonstrate your hands-on approach.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Maxwell Bond
✨Know Your Numbers
As a Director of Sales and Account Management, you'll need to demonstrate your understanding of revenue growth metrics. Be prepared to discuss specific figures from your past roles, such as upsell percentages or churn rates, and how you achieved them.
✨Showcase Leadership Skills
This role involves leading a team of 15 Account Managers, so highlight your leadership experience. Share examples of how you've coached teams to success, managed performance, and made tough decisions when necessary.
✨Align with Company Goals
Research the company's current strategies and goals. Be ready to discuss how your vision for account management aligns with their objectives, especially in terms of driving retention and expanding existing accounts.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in previous roles, particularly in a SaaS environment, and how you navigated them to achieve positive outcomes.