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- Tasks: Lead and develop a team of 15 Account Managers to drive revenue growth.
- Company: High-growth SaaS business backed by top VC/PE investors.
- Benefits: Competitive salary, strong upside potential, and visibility across leadership.
- Other info: High-impact role with opportunities for personal and professional growth.
- Why this job: Shape the future of Account Management in a scaling company.
- Qualifications: Proven experience in leading Account Management teams within SaaS.
The predicted salary is between 140000 - 160000 £ per year.
Location: UK (Remote)
Salary: £140,000 – £160,000 base + Double OTE
We’re partnering with a high-growth SaaS business backed by leading VC/PE investors, now entering its next phase of scale. With a strong product, established customer base, and significant market opportunity, the business is looking for a Director of Account Management to take ownership of post-sales revenue and build a best-in-class function.
This is a critical leadership role, responsible for driving growth across existing accounts while maintaining exceptional retention. You’ll inherit and lead a team of 15 Account Managers, with the mandate to elevate performance, instil structure, and maximise commercial outcomes.
The Role
- Lead, develop, and scale a team of 15 Account Managers across the UK
- Own and deliver on revenue targets, with a strong focus on upsell, cross-sell, and account expansion
- Drive retention strategies, reducing churn and increasing customer lifetime value
- Build and refine account management processes, playbooks, and performance metrics
- Partner closely with Sales, Customer Success, and Product to align on customer growth strategy
- Make data-driven decisions to improve team performance and account outcomes
- Recruit, coach, and, where necessary, make tough people decisions to build a high-performing team
What We’re Looking For
- Proven experience leading Account Management or Customer Growth teams within a SaaS environment
- Strong track record of driving revenue growth through existing accounts
- Experience operating in a VC or PE-backed business, with an understanding of pace, pressure, and performance expectations
- Comfortable managing teams at scale (15+), with a focus on coaching, accountability, and results
- Commercially astute, with the ability to balance growth and retention strategies
- Experience working with SMB through to mid-market/enterprise customers
- A hands-on leader who can operate both strategically and tactically
Why Join?
- Opportunity to shape and define the Account Management function in a scaling SaaS business
- Backed by experienced investors with ambitious growth plans
- High-impact role with clear visibility across the leadership team
- Competitive compensation with strong upside
If you’re a commercially driven leader who thrives in high-growth environments and enjoys building high-performing teams, this is an opportunity to make a real impact.
Director of Sales and Account Management in Birmingham employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Sales and Account Management in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for a Director of Sales and Account Management role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews by researching the company thoroughly. Understand their product, customer base, and market position. This will help you tailor your answers and show that you’re genuinely interested in driving growth and retention for them.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight specific examples of how you've built and scaled teams in the past. Use metrics to demonstrate your success in driving revenue growth and improving team performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Director of Sales and Account Management in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director of Sales and Account Management. Highlight your experience in leading teams, driving revenue growth, and any SaaS-specific achievements. We want to see how you can bring value to our high-growth environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed account teams and driven retention strategies. We love a good story that showcases your skills!
Showcase Your Leadership Style: In your application, let us know how you lead and develop teams. We’re looking for someone who can elevate performance and instil structure. Share your approach to coaching and accountability, and how you’ve built high-performing teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and let us see your amazing application!
How to prepare for a job interview at Maxwell Bond
✨Know Your Numbers
As a Director of Sales and Account Management, you'll need to demonstrate your understanding of revenue growth metrics. Be prepared to discuss specific figures from your past roles, such as upsell percentages or churn rates, and how you achieved them.
✨Showcase Leadership Experience
This role involves leading a team of 15 Account Managers, so highlight your leadership style and successes. Share examples of how you've developed teams, instilled structure, and maximised performance in previous positions.
✨Align with Company Goals
Research the company's current strategies and challenges. Be ready to discuss how your vision for account management aligns with their goals, especially in terms of customer retention and revenue expansion.
✨Prepare for Tough Questions
Expect questions about managing under pressure and making tough decisions. Think of scenarios where you've had to balance growth and retention, and be ready to explain your thought process and outcomes.