At a Glance
- Tasks: Support sales teams and manage customer enquiries in a dynamic engineering environment.
- Company: Join a world-leading engineering OEM with exciting growth opportunities.
- Benefits: Hybrid working, competitive salary, and clear career progression into sales roles.
- Other info: Collaborative culture with opportunities for personal and professional development.
- Why this job: Be a key player in transforming engineering operations across Europe and beyond.
- Qualifications: Customer-facing experience in technical manufacturing and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We currently have an exciting position for a world leading engineering OEM that is in high demand in growing markets especially in Europe. This is an exciting opportunity to join an area of the business with incredible demand from companies looking to upgrade their engineering operations across their sites in many locations in predominantly the UK, Europe and some further afield locations. If you are good at spinning lots of plates, have a good attention to detail and experience that will cross over to this role it would be great to discuss in more detail.
Job Purpose
The Internal Sales Support role at the company is central to supporting the delivery of engineering projects within the manufacturing industry. Working closely with Sales, Engineering and customers, this role ensures the smooth handling of new enquiries, quotations, and order processes. You will act as a key liaison between commercial and technical teams, helping translate customer requirements into practical, engineered solutions. This role requires a strong problem-solving mindset and the ability to manage detail within complex, project-based sales.
Key Responsibilities
- Support the sales team in managing enquiries and orders relating to engineering projects
- Act as a key point of contact for customers, providing responsive and professional communication throughout the sales process
- Liaise closely with Engineering and Sales teams to interpret customer requirements, specifications and project scope
- Prepare detailed quotations ensuring technical and commercial accuracy
- Coordinate internal communication between Sales, Engineering, and Operations to support project delivery
- Manage order processing and maintain accurate records within the CRM and ERP systems
- Track and follow up on quotations, supporting conversion of opportunities into confirmed orders
- Proactively identify and resolve customer issues, offering practical and commercially sound solutions
- Assist in planning and attending industry exhibitions and trade shows (occasional travel required)
- Contribute to continuous improvement of sales processes and customer experience
Working Pattern
- Predominantly office-based role
- Hybrid working available (1–2 days from home) after successful completion of a qualifying period
- Occasional travel for exhibitions and customer visits
Person Specification
Essential Skills & Experience
- Experience in a customer-facing role within a technical manufacturing or engineering environment
- Demonstrates strong problem-solving skills with the ability to work independently on routine and day-to-day challenges without close supervision
- Works collaboratively across teams, contributing effectively while taking ownership of individual responsibilities
- Experience working with ERP systems
- Proven ability to liaise effectively with Engineering or technical teams
- Ability to understand and communicate basic technical specifications and drawings
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills and customer-focused approach
Desirable
- Exposure to capital equipment sales cycles or project-based sales
- Familiarity with export processes or international customers
- Experience supporting or attending trade exhibitions
- European language skills
Personal Attributes
- Analytical and solution-oriented mindset
- Detail-focused with a high level of accuracy
- Collaborative team player able to work across departments
- Proactive and self-motivated
- Willingness to travel occasionally
- Interest in developing a career in sales, with potential progression into a territory-based sales role
The Company is committed to developing talent within its sales/commercial function. This role provides a structured pathway into an external sales position if that is desired, with the opportunity to take ownership of a customer base or geographic territory for individuals who demonstrate strong performance and ambition.
Internal Sales Coordinator (Hybrid) employer: Maxrae Consulting
Join a world-leading engineering OEM that prioritises employee growth and development, offering a hybrid working model after a qualifying period. With a collaborative work culture and a commitment to continuous improvement, this role as an Internal Sales Coordinator provides a unique opportunity to engage with both technical and commercial teams, ensuring a rewarding career path in sales within the thriving manufacturing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Coordinator (Hybrid)
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experience align with the role of Internal Sales Coordinator. Highlight your problem-solving abilities and attention to detail, as these are key for this position.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and potentially a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales Coordinator (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Internal Sales Coordinator. Highlight any experience in customer-facing roles, especially in technical or engineering environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your problem-solving skills can help us support our engineering projects. Keep it professional but let your personality show through!
Showcase Your Communication Skills:Since this role involves liaising between teams and customers, make sure your application reflects your strong communication abilities. Whether it's through your writing style or examples of past experiences, we want to see that you can connect with people effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Maxrae Consulting
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Internal Sales Coordinator role. Familiarise yourself with the key responsibilities and how they relate to engineering projects. This will help you articulate how your experience aligns with what the company is looking for.
✨Showcase Your Problem-Solving Skills
Since this role requires a strong problem-solving mindset, prepare examples from your past experiences where you've successfully tackled challenges. Be ready to discuss how you approached these situations and the outcomes, as this will demonstrate your ability to handle the complexities of project-based sales.
✨Communicate Effectively
As a key point of contact for customers, excellent communication is crucial. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to build your confidence in handling inquiries and providing solutions.
✨Demonstrate Your Organisational Skills
With multiple priorities to manage, showcasing your organisational skills is essential. Prepare to discuss how you keep track of enquiries, quotations, and orders. You could mention any tools or methods you use to stay organised, which will highlight your ability to thrive in a fast-paced environment.
