At a Glance
- Tasks: Lead complex transformation projects and drive impactful change across the organisation.
- Company: Join MAXIS GBN, a global leader in employee benefits solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a collaborative team focused on innovation and transformation.
- Why this job: Make a real difference in a dynamic environment while working with top-tier companies.
- Qualifications: Experience in project management and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 80000 £ per year.
Transformation & Change Team. Reporting to Director of Transformation & Change. Hybrid working with two days per week in MAXIS London office (possible European travel).
Who are we? MAXIS GBN was co-founded in 1998 by MetLife and AXA, two of the largest and most trusted insurance companies in the world. In 2016, MAXIS GBN became a joint venture and established itself in London with offices at Monument where we employ an international team of nearly 100 staff, with another 90 based around the world. At MAXIS GBN, we work with multinational companies to help them deliver employee benefits to their staff around the world. We offer global pooled and captive solutions as well as comprehensive wellness packages. We do this through working with a network of insurance companies (members) in over 100 markets globally. More than 80% of our member insurers are owned by MetLife or AXA, the other 20% are independent local insurers – all are experts in their markets and help us to find the right solutions for the local offices of multinationals and their employees based there. Our London headquarters houses support services from global marketing to finance to client reporting and underwriting while working with colleagues based in offices in locations across Europe, the USA and Asia.
Summary of role: The Senior Project Manager is responsible for the end‑to‑end delivery of complex, cross‑functional transformation initiatives across MAXIS. The Senior Project Manager owns project delivery from early shaping and mobilisation through to implementation and benefits realisation, operating with a high degree of autonomy within agreed governance and tolerances. The role works closely with executive sponsors, business and technology teams, and third‑party suppliers and partners to drive delivery outcomes and ensure initiatives realise tangible business value. This is a senior delivery role requiring strong judgement, commercial awareness, and the ability to bring structure, pace, and clarity to complex, ambiguous environments. As the transformation delivery capability evolves, the scope of the role may expand to include formal people leadership responsibilities.
Role responsibilities:
- Accountable for the end‑to‑end delivery of one or more complex projects or workstreams, from initiation through to closure and benefits realisation.
- Defines project scope, objectives, success measures, and delivery approach in line with business strategy and sponsor expectations.
- Develops and maintains integrated project plans, timelines, dependencies, and delivery milestones.
- Owns day‑to‑day delivery decisions within agreed tolerances, escalating exceptions and trade‑offs where required.
- Proactively identifies, manages, and escalates risks, issues, and dependencies to protect delivery outcomes.
- Ensures appropriate governance, reporting, and controls are in place throughout the project lifecycle.
Stakeholder & Sponsor Management:
- Builds and maintains strong, trusted relationships with senior stakeholders and executive sponsors.
- Provides clear, concise, and transparent updates on progress, risks, and delivery outlook.
- Facilitates effective decision‑making by presenting options, implications, and recommendations.
- Confidently challenges assumptions and plans, where required, to drive better delivery outcomes.
- Manages stakeholder expectations in a fast‑paced, evolving environment.
- Provides day‑to‑day leadership and coaching to project teams and delivery resources.
- Creates a collaborative, outcome‑focused delivery environment.
Transformation & Change Delivery:
- Delivers strategic transformation initiatives, including data, digital, and operating model change.
- Works closely with Product Owners, SMEs, and delivery teams to shape requirements, priorities, and sequencing.
- Ensures change is implemented effectively and embedded into business operations.
- Supports readiness, transition, and handover into BAU ownership.
- Manages third‑party vendors and delivery partners in line with agreed contracts and outcomes.
- Supports RFP processes, vendor evaluation, and selection activities.
- Oversees supplier delivery performance, dependencies, and commercial obligations.
- Ensures value for money and alignment between commercial arrangements and delivery objectives.
Financial Management & Benefits Realisation:
- Accountable for managing project budgets, forecasts, and financial tracking within agreed limits.
- Monitors spend, forecasts delivery costs, and highlights variances and risks early.
- Works with sponsors and Finance to define, track, and report on benefits realisation post‑implementation.
Governance & PMO Alignment:
- Operates in line with MAXIS project and programme governance frameworks.
- Ensures consistent use of agreed standards, tools, templates, and reporting.
- Contributes to portfolio‑level reporting, prioritisation, and dependency management.
- Supports continuous improvement of delivery practices across the transformation portfolio.
- Provides day‑to‑day leadership to project teams and delivery resources.
- Coaches and supports junior project managers or delivery team members where required.
- Creates a collaborative, outcome‑focused delivery environment.
Significant experience delivering complex end‑to‑end business and technology change initiatives. Proven track record of delivering large‑scale transformation projects or programmes. Strong experience working in cross‑functional environments (Business, Technology, Data). Demonstrated ability to operate effectively with senior and executive stakeholders. Strong delivery judgement and ability to manage ambiguity and competing priorities. Experience managing project budgets, delivery risk, and dependencies. Excellent communication, influencing, and stakeholder management skills.
Additional skills for success:
- Experience in insurance, financial services, or other regulated environments.
- Exposure to data transformation initiatives (e.g. data platforms, reporting, analytics).
- Experience working across Agile, Waterfall, or hybrid delivery models.
- Familiarity with delivery tools such as Monday.com, Jira, or similar.
Key Behaviours:
- Ownership: Takes full accountability for delivery outcomes.
- Judgement & Challenge: Makes sound decisions and constructively challenges where needed.
- Structured Thinking: Brings clarity and order to complex delivery environments.
- Resilience: Maintains momentum under pressure and through change.
- Collaboration: Works effectively across functions, teams, and partners.
What Success Looks Like:
- Projects are delivered on time, within scope, budget, and agreed tolerances.
- Stakeholders and sponsors are engaged, informed, and confident in delivery.
- Risks and issues are identified early and actively managed.
- Change is embedded and tangible business benefits are realised.
Why This Role Matters: This role plays a critical part in delivering MAXIS’s transformation agenda. The Senior Project Manager ensures that strategic initiatives are executed effectively, risks are managed proactively, and investments deliver measurable value. As the delivery function evolves, the role also contributes to building a strong, sustainable transformation capability for MAXIS.
Senior Transformation Project Manager — Hybrid, Global Change employer: MAXIS Global Benefits Network
At MAXIS GBN, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid working model allows for flexibility while our London office serves as a vibrant hub for international talent, offering numerous opportunities for professional growth and development. With a commitment to employee well-being and a focus on delivering meaningful transformation initiatives, we empower our team members to thrive in their careers while making a tangible impact in the global insurance landscape.
Contact Details:
MAXIS Global Benefits Network Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Transformation Project Manager — Hybrid, Global Change
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MAXIS and understanding their transformation goals. Tailor your responses to show how your experience aligns with their needs. Practice common interview questions and think of examples that highlight your project management skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Senior Transformation Project Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the MAXIS team and ready to dive into their transformation initiatives.
We think you need these skills to ace Senior Transformation Project Manager — Hybrid, Global Change
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in transformation projects. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, especially when discussing your project management experience.
Showcase Your Stakeholder Management Skills:Since this role involves working closely with senior stakeholders, make sure to include examples of how you've successfully managed relationships in past projects. We love seeing how you’ve influenced decision-making and driven outcomes!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MAXIS Global Benefits Network
✨Know Your Transformation Stuff
Make sure you brush up on the latest trends in transformation and change management. Familiarise yourself with methodologies like Agile and Waterfall, and be ready to discuss how you've applied these in past projects. This will show that you're not just a manager, but a thought leader in the field.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with senior stakeholders in previous roles. Be ready to discuss how you’ve managed expectations and facilitated decision-making. This is crucial for a role that requires collaboration across various teams and functions.
✨Demonstrate Financial Acumen
Since you'll be managing project budgets, come prepared to talk about your experience with financial tracking and benefits realisation. Highlight any specific tools or methods you've used to monitor spend and forecast costs effectively.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your judgement and ability to manage ambiguity. Think of examples where you've had to make tough decisions under pressure, and be ready to explain your thought process. This will help demonstrate your resilience and structured thinking.
