SEP PIP Nurse - Hybrid in York

Be part of something great. Maximus is a global organization that specializes in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The role is necessary to carry out clinical reviews and provide case managers with advice in relation to complaints and enquiries in connection with PIP referrals. Complaints and enquiries can come from customers, representatives (including welfare rights groups & MPs), as well as DWP. Part of the role is also to provide outcomes and feedback on all complaints about healthcare professionals that is used as part of professional development and improvement in addition to being utilized to make overall business improvements.

Responsibilities

• Carry out clinical reviews for PIP referrals.
• Advise case managers on complaints and enquiries.
• Handle complaints and enquiries from customers, representatives, and DWP.
• Provide outcomes and feedback on complaints about healthcare professionals for professional development and business improvement.
• Implement and support the Nurse Functional Assessor duties, assessing complex cases involving physical and mental health conditions and chronic pain disorders.
• Deliver tailored training programme support and ongoing mentorship.

Requirements

• Valid NMC registration number.
• At least 1 year of broad post‑registration adult or mental health experience gained within or outside of the NHS.
• Right to work in the UK (no sponsorship).
• Excellent oral and written communication skills.
• Comfortable using computer software to type and produce detailed reports.

Benefits

• Flexible working – full-time, part-time and hybrid.
• No bank holidays, evenings or weekends.
• Leading maternity and paternity paid leave.
• Bank holidays plus 25 days’ holiday with the option to buy or sell 5 days.
• Ongoing CPD, clinical development and reimbursed validation fees.
• £2,000 for referring a friend.
• Life insurance and Medicash Healthcare Cash Plan.

EEO Statement

MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long‑term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.

Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Salary

Minimum Salary: £39,500.00 Maximum Salary: £39,500.00