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- Tasks: Troubleshoot tech issues and support customer service in a dynamic environment.
- Company: Join Maximus, a supportive team in Winchester, England.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Lift up to 35 pounds and thrive in a collaborative atmosphere.
- Why this job: Make a difference by helping others with their tech challenges.
- Qualifications: Strong communication skills and familiarity with Microsoft Suite required.
The predicted salary is between 25000 - 35000 £ per year.
Maximus is seeking an Acting/Limited Service Local Site Administrator in Winchester, England. This full-time position involves:
- Troubleshooting software and hardware issues
- Assisting Customer Service Representatives
- Maintaining help desk ticketing systems
- Developing Standard Operating Procedures
Candidates should possess strong communication skills and a high school diploma, with an Associate's Degree preferred. Familiarity with the NGD Siebel application and competency in Microsoft Suite are required. The role requires lifting of up to 35 pounds and offers a supportive work environment.
Local IT Support & Desktop Services Lead in Winchester employer: Maximus
Contact Detail:
Maximus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local IT Support & Desktop Services Lead in Winchester
✨Tip Number 1
Network like a pro! Reach out to folks in the IT field, especially those who work at Maximus or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life examples where you've solved tech issues, as this will show you're the right fit for the Local IT Support role.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when explaining your past experiences. This is key for a role that involves assisting Customer Service Representatives.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Local IT Support & Desktop Services Lead in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with troubleshooting software and hardware issues. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills: Since strong communication is key for this position, include examples in your application that demonstrate how you've effectively communicated with customers or team members in the past. We love a good story!
Highlight Relevant Qualifications: If you have an Associate's Degree or any certifications related to IT support, make sure to mention them! We’re looking for candidates who meet our educational preferences, so let us know what you've got.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Maximus
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of troubleshooting software and hardware issues. Familiarise yourself with common problems and solutions, especially those related to the NGD Siebel application and Microsoft Suite. This will show that you're not just a candidate, but someone who can hit the ground running.
✨Show Off Your Communication Skills
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist Customer Service Representatives, so think of examples where you've successfully communicated complex information before.
✨Prepare for Help Desk Scenarios
Expect to discuss your experience with help desk ticketing systems. Prepare some scenarios where you effectively managed tickets or developed Standard Operating Procedures. This will demonstrate your ability to streamline processes and improve efficiency.
✨Get Ready for the Physical Side
Don’t forget about the physical requirements of the job! Be prepared to discuss how you would handle lifting up to 35 pounds. It’s a good idea to mention any relevant experience you have with physical tasks in previous roles, as it shows you're ready for all aspects of the job.