Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help people find jobs and overcome barriers with personalised support.
- Company: Join Maximus, a global leader in health and employment services.
- Benefits: Competitive salary, inclusive workplace, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Customer-focused, team player with strong communication and problem-solving skills.
- Other info: Diverse and supportive environment with a commitment to inclusion.
The predicted salary is between 24400 - 26600 £ per year.
Location: Southampton, England, United Kingdom
Be part of something great. Maximus is a global organisation specialising in health and employment services that impact millions annually. In the UK we employ about 5,000 people delivering services ranging from assessments and health services to employability programmes and specialist support.
Responsibilities:
- Meet personal performance targets and KPIs.
- Manage a caseload of customers using coaching strategies, ensuring they are prepared for interviews and job searching.
- Undertake in-depth assessments using a variety of tools to understand customers' circumstances and barriers.
- Co-produce personalised SMART action plans with sequenced interventions and development opportunities.
- Use an integration framework to obtain local specialist support for specific issues (e.g., substance misuse, anger management, debt advice, health and vocational training).
- Identify recruitment needs of employers and undertake tailored pre-screens and group assessments.
- Co-produce effective in-work support plans with participants and employers.
- Participate in continuous improvement activities to ensure excellent customer service.
- Fully comply with company policies including personal data security, safeguarding and health & safety.
- Work from local hubs and community outreach locations to increase service accessibility.
Qualifications:
- Customer-focussed with a strong commitment to customer care.
- Strong team player with a positive and flexible approach.
- Previous experience in a fast-paced, target-driven environment.
- Previous experience of delivering services to meet contractual and quality standards.
- Fully IT literate in Microsoft Office 365 and modern digital technologies (Teams, Zoom, Google).
- Strong communicator – ability to listen, question and build relationships.
- Demonstrable creative problem-solving skills and a positive approach to overcoming barriers.
- Ability to plan and organise workload to meet targets and deadlines.
- Prior experience in a similar role in the Welfare to Work sector is desirable.
- Knowledge of the employability industry and recruitment background desirable.
Salary: £29,400 to £31,700 per annum.
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Other
Industries: Government Administration
EEO Statement: Maximus is committed to diversity, equity and inclusion throughout the recruitment process. We provide a Disability Confident scheme with guaranteed interview opportunities and support adjustments for applicants with disabilities. All applicants receive fair treatment irrespective of personal characteristic.
Employment Advisor - Restart in Southampton employer: Maximus
Contact Detail:
Maximus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Advisor - Restart in Southampton
✨Tip Number 1
Get to know the company! Research Maximus and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of something great.
✨Tip Number 2
Practice makes perfect! Use mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your customer care skills and how you can meet those performance targets they’re after.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Maximus.
We think you need these skills to ace Employment Advisor - Restart in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employment Advisor role. Highlight your experience in coaching, customer care, and any relevant qualifications that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping others find employment and how your skills align with our mission at Maximus. Keep it engaging and personal – we love a good story!
Showcase Your Skills: In your application, don’t forget to showcase your IT literacy and communication skills. Mention specific tools you’ve used and how you’ve successfully built relationships in previous roles. We’re looking for strong communicators who can connect with our customers!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Maximus
✨Know Your Stuff
Before the interview, make sure you understand the role of an Employment Advisor and what Maximus does. Familiarise yourself with their services and how they impact customers. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your customer care skills, problem-solving abilities, and teamwork. Think about specific situations where you met targets or helped someone overcome barriers. This will demonstrate your suitability for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This shows you're engaged and serious about finding the right fit for both you and Maximus.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of a mirror. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, which can really help ease those nerves!