WCA Nurse - Hybrid in Manchester

Be part of something great. Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The role is necessary to carry out clinical reviews and provide case managers with advice in relation to complaints and enquiries in connection with PIP referrals. Complaints and enquiries can come from customers, representatives (including welfare rights groups and MPs), as well as DWP. Part of the role is also to provide outcomes and feedback on all complaints about healthcare professionals that is used as part of professional development and improvement in addition to being utilised to make overall business improvements.

Do good. Be great as a nurse. Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work‑life balance?

About the role: As a Nurse Functional Assessor at Maximus, you’ll use your clinical expertise to understand how a person’s disability or health condition affects their daily life. You’ll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You’ll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.

Duties and responsibilities:

• Carry out clinical reviews for PIP referrals.
• Provide case managers with advice on complaints and enquiries.
• Process complaints and enquiries from customers, representatives, welfare rights groups, MPs and DWP.
• Deliver outcomes and feedback on complaints about healthcare professionals to support professional development and business improvement.

Requirements:

• Valid NMC registration number.
• At least one year of broad post‑registration adult or mental health experience gained within or outside the NHS.
• Must have the right to work in the UK – no sponsorship offered.
• Excellent oral and written communication skills.
• Comfortable using computer software to type and produce detailed reports.
• Registered nurse, nurse practitioner or registered mental health nurse.

What we offer:

• Flexible working – full‑time, part‑time and hybrid.
• Leading maternity and paternity paid leave.
• Bank holidays plus 25 days holiday with the option to buy or sell five days.
• £1,000 bonus for achieving accreditation within the first four months.
• Competitive annual performance bonus paid quarterly.
• Ongoing CPD, clinical development and reimbursed validation fees.
• £2,000 for referring a friend.
• Life insurance and Medicash Healthcare Cash Plan.

Join us and become part of a team that's making a real difference to people’s lives.

MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long‑term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.

Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.