MAXIMUS is seeking a CX Success Centre Team Leader in Manchester to oversee day-to-day operations, manage Administrators, and drive performance and service standards. The role requires coaching, escalation management, and ensuring compliance with policies to maintain high-quality service.
The successful candidate will work in a hybrid capacity, spending about 50% of time in the Manchester office and 50% remotely, while leading initiatives to improve processes and efficiency within the CX Success
#J-18808-LjbffrCX Success Centre Team Lead – Hybrid (Manchester) employer: Maximus
Maximus is an exceptional employer that prioritises the professional growth of its employees, offering comprehensive training and development opportunities in a supportive work culture. Located in the UK, our team thrives on collaboration and innovation, ensuring that every member contributes to meaningful improvements in healthcare quality and governance. With competitive salaries and a commitment to continuous improvement, Maximus stands out as a rewarding place to advance your career in clinical quality assurance.
