Maximus in Leeds is seeking a Case Officer to manage complaints from start to finish, ensuring high-quality responses and timely resolutions. The role blends on-site work at Quarry House with remote work from home, supporting a robust three-stage complaints process.
The position requires strong drafting, organisational, and interpersonal skills, with the ability to handle sensitive cases and work within a busy team. It offers a hybrid working arrangement in the UK public services context.
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Senior Case Officer - Hybrid Complaints & Resolution in London employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
