At a Glance
- Tasks: Support individuals in overcoming employment barriers and achieving their career goals.
- Company: Maximus, a global leader in health and employment services.
- Benefits: Inclusive workplace, career development opportunities, and a supportive team environment.
- Other info: Join a diverse team committed to inclusion and personal growth.
- Why this job: Make a real difference in people's lives by empowering them to secure sustainable employment.
- Qualifications: Experience in coaching, strong communication skills, and IT literacy.
The predicted salary is between 30000 - 40000 £ per year.
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
As an Employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.
You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
- Meet personal performance targets and Key Performance Indicators
- Manage a caseload of customers using a variety of coaching strategies, ensuring they are prepared for interviews and job searching
- Undertake in-depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression
- Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities
- Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training)
- Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments
- Co-produce effective in-work support plans with participants and employers
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
- Fully comply with company policies including those for personal data security, safeguarding and health & safety
- Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility
Customer focussed with a strong commitment to customer care. A strong team player with a positive and flexible approach to work and colleagues.
Previous experience of working in a fast paced, target driven environment. Previous experience of delivering services to meet contractual and quality standards. Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google.
Strong communicator – demonstrating an ability to listen, question and build relationships. Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers. Demonstrable ability to plan and organise workload to meet required targets and deadlines.
Prior experience of working in a similar role in the Welfare to Work sector is desirable. Knowledge of the employability industry is desirable. Previous experience of working in a Recruitment Background is desirable.
Employment Advisor in London employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with customers, helping them overcome barriers to employment while being part of a passionate team that values collaboration and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Advisor in London
✨Tip Number 1
Get to know the company inside out! Research Maximus and understand their mission, values, and the services they provide. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to the Employment Advisor role. Think about how you can demonstrate your coaching strategies and problem-solving skills through real-life examples.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Employment Advisor in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employment Advisor role. Highlight your relevant experience and skills that match the job description, especially your ability to motivate and empower others.
Showcase Your Communication Skills:As a strong communicator, it’s essential to demonstrate your listening and questioning abilities in your application. Use examples from your past experiences where you’ve built relationships and helped others overcome barriers.
Be Specific About Your Experience:When detailing your previous roles, focus on specific achievements and how you met targets in fast-paced environments. This will show us that you can handle the demands of the Employment Advisor position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Maximus
✨Know Your Stuff
Before the interview, make sure you understand Maximus and its mission. Familiarise yourself with their services and how they impact people's lives. This will help you demonstrate your passion for the role and show that you're genuinely interested in making a difference.
✨Showcase Your Coaching Skills
As an Employment Advisor, you'll be helping customers overcome barriers to employment. Prepare examples of how you've motivated and empowered others in the past. Think about specific coaching strategies you've used and be ready to discuss how you can apply them in this role.
✨Be Customer-Focused
Maximus values customer care, so be prepared to talk about your approach to building relationships. Share experiences where you've gone above and beyond for clients or customers, and highlight your commitment to understanding their needs and preferences.
✨Demonstrate Problem-Solving Skills
In this role, you'll face various challenges. Think of examples where you've creatively solved problems or helped others navigate difficult situations. Be ready to discuss how you can apply these skills to support your caseload effectively.
