MAXIMUS in the United Kingdom seeks a Case Officer in Leeds to manage complaints through a three-stage process, delivering high-quality customer outcomes in line with Maximus values. The role is hybrid, requiring two days on-site at Quarry House, Leeds, and three days from home.
You will handle enquiries, record actions accurately, draft professional responses, and coordinate with healthcare professionals and administrative managers to ensure timely, compliant outcomes.
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Senior Complaints Case Officer - Hybrid (Leeds) employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
