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- Tasks: Provide exceptional support to asylum seekers through calls and chats.
- Company: Global health and employment services organisation dedicated to making a difference.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real impact.
- Why this job: Join a meaningful role supporting vulnerable communities and enhancing lives.
- Qualifications: Strong customer service skills and empathy required.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A global health and employment services organization is seeking a dedicated Customer Service Advisor in Leeds to deliver exceptional support, especially to asylum seekers. The role includes managing a high volume of calls and chats, working alongside an interpreter service, and offering comprehensive assistance to users.
Candidates should have strong customer service skills and empathy, with the readiness to work flexible shifts, making it a meaningful role for those looking to support vulnerable communities.
Multilingual Asylum Support Advisor - Flexible Shifts in Leeds employer: Maximus
Contact Detail:
Maximus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual Asylum Support Advisor - Flexible Shifts in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in roles similar to the Multilingual Asylum Support Advisor. A friendly chat can lead to insider tips and even referrals.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on showcasing your customer service experience and empathy, as these are key for this role.
✨Tip Number 3
Be flexible and open-minded! Since the job involves flexible shifts, show your willingness to adapt. Highlight your availability during interviews to demonstrate your commitment to supporting vulnerable communities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Multilingual Asylum Support Advisor - Flexible Shifts in Leeds
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathy and understanding of the challenges faced by asylum seekers. We want to see how you can connect with vulnerable communities and provide the support they need.
Tailor Your Experience: Don’t just send a generic application! We recommend tailoring your experience to match the job description. Mention any relevant customer service roles or experiences that showcase your ability to handle high volumes of calls and chats.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Maximus
✨Know Your Stuff
Familiarise yourself with the role of a Multilingual Asylum Support Advisor. Understand the challenges faced by asylum seekers and the importance of empathy in customer service. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Practice Your Communication Skills
Since this role involves managing calls and chats, practice articulating your thoughts clearly and concisely. You might even want to do mock interviews with friends or family, focusing on how you would handle difficult customer interactions or sensitive topics.
✨Flexibility is Key
Be prepared to discuss your availability for flexible shifts. Think about how you can manage your time effectively and be ready to share examples of when you've adapted to changing schedules in the past. This shows that you're committed and can handle the demands of the role.
✨Show Your Empathy
During the interview, highlight your ability to connect with vulnerable communities. Share personal experiences or stories that demonstrate your compassion and understanding. This will resonate well with the interviewers, as empathy is crucial in supporting asylum seekers.
