Maximus is seeking a CX Success Centre Team Leader in Leeds to oversee daily operations, coach a team of Administrators, and ensure service targets and quality standards are met. You will manage referrals, appointments, and case administration, while driving improvements and compliance.
The role requires strong leadership, communication, and IT skills to support a busy government-contract environment. The successful candidate will deputise for the Operations Manager when required, contribute to
CX Success Centre Team Lead – Hybrid Role in Leeds employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
