Case Officer: Complaints & Investigations (Hybrid) in Leeds

Case Officer: Complaints & Investigations (Hybrid) in Leeds

Leeds Full-Time On-site
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Maximus is hiring a Case Officer in Leeds for a hands-on, client‑facing administrative role. You will manage cases end-to-end, draft correspondence, and liaise with healthcare professionals and agencies.

The role is hybrid, 50/50 between office and home, with strong emphasis on accuracy, FOI responses, and timely case closure. Required skills include drafting, excellent written and verbal communication, and the ability to handle distressed claimants with empathy.

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Case Officer: Complaints & Investigations (Hybrid) in Leeds employer: Maximus

Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.

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Contact Details:

Maximus Recruitment Team