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- Tasks: Provide vital support to service users through calls and tailored guidance.
- Company: Global health organisation dedicated to making a positive impact.
- Benefits: Flexible hybrid work, competitive pay, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong problem-solving skills, empathy, and teamwork abilities.
- Other info: Join a passionate team committed to improving lives.
The predicted salary is between 28800 - 43200 £ per year.
A global health organization in the United Kingdom is seeking a passionate Customer Service Advisor to provide vital support to service users. In this hybrid role, you will handle calls, address inquiries, and offer tailored guidance while maintaining accurate service records.
Ideal candidates should possess strong problem-solving skills, empathy, and the ability to work both independently and as part of a team. This position requires a commitment to improving the lives of individuals in need.
Hybrid Customer Service Advisor: Make a Positive Impact employer: Maximus
Contact Detail:
Maximus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor: Make a Positive Impact
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the role. Highlight your problem-solving skills and empathy – they’re key for a Customer Service Advisor.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be your perfect match. Plus, it’s a great way to show your commitment to joining our mission of making a positive impact.
We think you need these skills to ace Hybrid Customer Service Advisor: Make a Positive Impact
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how your passion aligns with our mission to improve lives, so share any relevant experiences that highlight your commitment.
Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Highlight your problem-solving skills and empathy, and give examples of how you've successfully supported others in the past. This will help us see you as a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the ideal candidate. Remember, we’re looking for someone who can communicate effectively with service users.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Maximus
✨Know the Organisation
Before your interview, take some time to research the global health organisation. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in making a positive impact.
✨Showcase Your Empathy
As a Customer Service Advisor, empathy is key. Prepare examples from your past experiences where you've demonstrated understanding and compassion towards customers. This will highlight your ability to connect with service users and address their needs effectively.
✨Problem-Solving Scenarios
Expect to be asked about how you would handle specific customer service scenarios. Think of a few challenging situations you've faced before and how you resolved them. Be ready to explain your thought process and the steps you took to find a solution.
✨Teamwork and Independence
This role requires both teamwork and the ability to work independently. Prepare to discuss times when you've successfully collaborated with others as well as instances where you've taken initiative on your own. This will demonstrate your versatility and readiness for the hybrid nature of the job.
