At a Glance
- Tasks: Lead a team of Health Practitioners and ensure top-notch service delivery.
- Company: Maximus, a leader in healthcare services with a commitment to quality.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Join a dynamic environment focused on improving patient experiences.
- Why this job: Make a real difference in healthcare while leading a passionate team.
- Qualifications: Experience in healthcare management and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
Maximus is seeking a Service Delivery Manager to lead a team of Health Practitioners and non-clinical staff across a defined area in the UK. You will monitor both operational and clinical performance, drive compliance, and ensure high-quality customer experience within HR policies.
The role focuses on onboarding new HPs and coordinating resource planning to meet TPLs and KPIs. You will conduct regular 1:1s, lead team meetings, manage escalations from CSAT data, and ensure adherence to HSE.
Healthcare Service Delivery Lead employer: Maximus
Maximus is an exceptional employer that prioritises the professional growth of its employees, offering comprehensive training and development opportunities in a supportive work culture. Located in the UK, our team thrives on collaboration and innovation, ensuring that every member contributes to meaningful improvements in healthcare quality and governance. With competitive salaries and a commitment to continuous improvement, Maximus stands out as a rewarding place to advance your career in clinical quality assurance.
