About the role
As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You’ll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives.
The role is necessary to carry out clinical reviews and provide case managers with advice in relation to complaints and enquiries in connection with PIP referrals. Complaints and enquiries can come from customers, representatives (including welfare rights groups & MPs), as well as DWP. Part of the role is also to provide outcomes and feedback on all complaints about healthcare professionals that is used as part of professional development and improvement in addition to being utilised to make overall business improvements.
Responsibilities
- Carry out clinical reviews and provide case managers with advice on complaints and enquiries related to PIP referrals.
- Provide outcomes and feedback on all complaints about healthcare professionals to support professional development and business improvement.
- Work on complex cases involving physical and mental health conditions and chronic pain disorders.
- Use clinical expertise to understand how a person’s disability or health condition affects their daily life.
- Support customers moving forward with their lives.
Qualifications and Requirements
- Valid NMC registration number.
- At least 1 year of broad post‑registration adult or mental health experience gained within or outside the NHS.
- Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse.
- Right to work in the UK – no sponsorships.
- Excellent oral and written communication skills.
- Comfortable using computer software to type and produce detailed reports.
What We Offer
- £39,500 salary.
- Flexible working – full‑time, part‑time and hybrid.
- No bank holidays, evenings or weekends.
- Leading maternity and paternity paid leave.
- Bank holidays plus 25 days holiday with the option to buy or sell 5 days.
- Ongoing CPD, clinical development and reimbursed validation fees.
- £2,000 for referring a friend.
- Life insurance and Medicash Healthcare Cash Plan.
- £1,000 bonus for achieving accreditation within the first four months.
- Competitive annual performance bonus, paid quarterly.
Salary Range
£38,000.00 – £549,000.00
EEO Statement
- MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
- As a Disability Confident Leader, MAXIMUS provides guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
- Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Healthcare Practitioner - Nurse Barrow employer: Maximus
Maximus is an exceptional employer that prioritises the professional growth of its employees, offering comprehensive training and development opportunities in a supportive work culture. Located in the UK, our team thrives on collaboration and innovation, ensuring that every member contributes to meaningful improvements in healthcare quality and governance. With competitive salaries and a commitment to continuous improvement, Maximus stands out as a rewarding place to advance your career in clinical quality assurance.
