MAXIMUS in the United Kingdom is seeking a CX Success Centre Team Leader to oversee day‑to‑day operations, coach and develop Administrators, and ensure performance targets and service standards are met. They lead and support their team through coaching, feedback, and development while maintaining compliance with policies and quality requirements.
Salary - £30,000. The role is hybrid, with a Glasgow office and responsibilities across referral, appointment and enquiry management to drive
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CX Success Centre Team Lead – Hybrid (Glasgow) employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
