Maximus is a global organisation delivering health and employment services. The CX Success Centre Team Leader will oversee day-to-day operations, coach and develop Administrators, and ensure performance targets and service standards are met.
Hybrid role with focus on referral, appointment, enquiry and case management, plus deputising for the Operations Manager when required. Strong leadership and stakeholder skills are essential.
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CX Operations Team Lead — Hybrid, Coaching & Improvement in Glasgow employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
