MAXIMUS is seeking part-time Helpline Workers in the UK to support individuals experiencing mental health concerns. The role involves handling inbound inquiries, multi-channel support and signposting to services, with shifts 4:30pm–12:30am including weekends.
You will maintain CRM records, adhere to data protection rules, and work within SLA targets. The successful candidate will have prior contact center experience across phone, online, email and chat, plus a strong empathetic communication
#J-18808-Ljbffr
Evening Mental Health Helpline Advisor (Part-Time) employer: Maximus
Maximus is an exceptional employer, dedicated to making a meaningful impact on people's lives through health and employment services. With a strong commitment to diversity, equity, and inclusion, employees benefit from a supportive work culture that fosters personal growth and development. Working as an Employment Advisor in the UK offers the unique opportunity to engage directly with individuals, empowering them to overcome barriers to employment while being part of a passionate team that values collaboration and innovation.
