Hybrid CX Team Leader: Coaching & Operations in England

Maximus is seeking a CX Success Centre Team Leader in the United Kingdom to oversee day-to-day operations and ensure service standards are met. You will be responsible for managing a team of Administrators, driving continuous improvement, and maintaining compliance with policies. The role requires previous supervisory experience and a strong commitment to customer service. This hybrid position involves a 50/50 split between office and remote work. Maximus is dedicated to fostering a diverse and inclusive workplace.
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