At a Glance
- Tasks: Help people overcome barriers to employment and transform their lives through coaching and support.
- Company: Maximus, a global leader in health and employment services.
- Benefits: Competitive salary, diverse work environment, and opportunities for personal growth.
- Other info: Join a diverse team committed to inclusion and continuous improvement.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive team.
- Qualifications: Experience in fast-paced environments and strong communication skills are essential.
The predicted salary is between 26700 - 29800 £ per year.
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.
You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
Salary Range: Non-London = £26,700 - £29,800, London = £29,400 - £32,600
- Meet personal performance targets and Key Performance Indicators
- Manage a caseload of customers using a variety of coaching strategies, ensuring they are prepared for interviews and job searching
- Undertake in-depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression
- Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities
- Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training)
- Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments
- Co-produce effective in-work support plans with participants and employers
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
- Fully comply with company policies including those for personal data security, safeguarding and health & safety
- Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.
- Customer focussed with a strong commitment to customer care
- A strong team player with a positive and flexible approach to work and colleagues
- Previous Experience of working in a fast paced, target driven environment
- Previous Experience of delivering services to meet contractual and quality standards
- Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google
- Strong communicator – demonstrating an ability to listen, question and build relationships
- Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers
- Demonstrable ability to plan and organise workload to meet required targets and deadlines
- Prior experience of working in a similar role in the Welfare to Work sector is desirable
- Knowledge of the employability industry is desirable
- Previous experience of working in a Recruitment Background is desirable
EEO Statement: Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Employment Advisor - Restart in Halifax employer: Maximus
Maximus is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture where teamwork and collaboration thrive. As an Employment Advisor, you will have the opportunity to make a meaningful impact on individuals' lives while benefiting from comprehensive training, continuous development opportunities, and a commitment to diversity and inclusion. With competitive salaries and the chance to work in local hubs and community outreach locations, Maximus provides a fulfilling environment for those passionate about empowering others.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Advisor - Restart in Halifax
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the job hunt. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident and ready to tackle those tricky questions when they come up.
✨Tip Number 3
Research the company! Before any interview, make sure you know what Maximus is all about. Understanding their values and services will help you tailor your answers and show you're genuinely interested.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Employment Advisor - Restart in Halifax
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in coaching and supporting individuals, as well as any relevant skills that align with the role of an Employment Advisor.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping people overcome barriers to employment. Share specific examples of how you've motivated and empowered others in the past.
Showcase Your IT Skills:Since we’re all about using modern tech, make sure to mention your proficiency with Microsoft Office and other digital tools. Highlight any experience you have with platforms like Teams or Zoom, as they’re essential for our work.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Maximus
✨Know Your Stuff
Before the interview, make sure you understand Maximus and its mission. Familiarise yourself with their services and how they impact people's lives. This will help you demonstrate your genuine interest in the role of Employment Advisor and show that you’re aligned with their values.
✨Showcase Your Skills
Prepare to discuss specific examples from your past experiences that highlight your coaching strategies and problem-solving skills. Think about times when you've helped someone overcome barriers to employment or developed tailored action plans. This will illustrate your capability to meet the job's demands.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions being asked. This will not only help you provide relevant answers but also show that you value communication—a key skill for an Employment Advisor. Don’t hesitate to ask for clarification if you need it!
✨Be Ready to Discuss KPIs
Since meeting performance targets is crucial for this role, be prepared to talk about how you’ve successfully met KPIs in previous positions. Share specific metrics or achievements that demonstrate your ability to work in a fast-paced, target-driven environment.